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Customer Service Manager

Virginia Beach, Virginia, United States
May 30, 2018

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Javon Brooks

Warehouse/Material handler - Amazon Fulfillment

Henrico, VA 23228


Seeking full and part time assignments (positions) with growth, team orientation, and high productivity. Looking to work in distribution, production/ assembly, shipping and receiving, driving, environmental and manufacturing.

Work Experience

Warehouse/Material handler

Amazon Fulfillment - Ashland, VA


Currently work as a production teammate in a high pace production environment. Temporarily performed as team lead ( Production assistant) during the highest volume of the season. Duties includes supervising teammates, training and development, record keep of operational and production data, detect and assess problems, work on an assembly line and conveyor belt lifting up to 50lbs (or more as a team), package and wrap items for storage and shipping using a forklift, pilot and pilot jack. Warehouse / Material handler

O'reillys Auto part - Richmond, VA

March 2016 to March 2016

23228) 804-***-**** Manager Jackie

Work as a team and individual to complete stock of inventory daily with the use of a pallet jack, pallet rack, and conveyor belt. As a material handler duties included but are not limited to scanning items in and out, heavy lifting, stocking, processing receivables for shipment, inspect items returned or newly ordered for damages and maintain a clean environment Van Driver

Yurway Transportation services - Richmond, VA

November 2015 to December 2015

23222) 804-***-**** Manager Yurry Johnson

Transport non-medical services to and from day support and doctors' appointments. Practice safety and regulatory guidelines for both traffic regulations and company policy. Customer service skills utilized throughout shift and routes. Adhere to different time schedules. Assist clients with durable medical equipment such as wheel chairs and walkers to enter and exit the van safely. Report mileage, use of GPS and Tracking systems as well a tracking log was utilized to complete daily duties. Environmental services in cleaning the van daily.

Funeral Home Assistant

Carlton T Brooks Funeral Home - Richmond, VA

June 2012 to September 2015

23224) 804-***-**** Manager Carla Brooks

Assist funeral director with planning, ensure all licensure requirements are current and in place, assist with heavy lifting and inventory, assist with stocking, and environmental services. Customer service skills demonstrated through telephone, email and face to face communication with clients. Detail Team Lead

Royal Chevrolet - Richmond, VA

April 2007 to February 2010

23230) 804-***-**** Manager Dwayne Johnson

Years served at Royal Chevrolet included duties to train colleagues, as well communicate and assist teammates with professional growth and development. Reward and evaluate performance, resolve complaints, light use of a computer, data entry such as validating cost and employee time as well scheduling hours of production. Production in both heavy and light consisted lifting, adhering to scheduling, some cleaning and use of machinery. Driving duties performed consisted of customer interaction, including delivering vehicles and transporting customer to and from company or home. Production Line Worker

Precon - Chester, VA

July 2005 to March 2007


804-***-**** (Manpower)

Worked in a face past environment. Consistent lifting of product some up to 35 lbs., operate heavy machinery, also worked on an assembly line ensuring product has been packaged correctly, also cleaning of production work area.

Basic Skills/Certification

• Quality Control Analysis

• Customer service

• Management

• Forklift certified

• Active listening

• Coordination

• Critical thinking


Some High School


Shipping Receiving, Forklift, Warehouse Associate, Shipping, Picker Packer Certifications/Licenses

Forklift Certified

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