ac5n5w@r.postjobfree.com ***** Wilshire Dr. 915-***-****

OBJECTIVES

To obtain employment that is challenging to me and to benefit my employer and the community through effective use of my skills and cooperative nature in an administrative position.

SKILLS

Extensive customer service experience

Strong organizational and prioritization skills

Ability to establish rapport with clients

Able to go above and beyond for customer satisfaction

Strong interpersonal skills

Ability to work independently

Team player mindset

Ability to resolve conflict and customer issues Bilingual English/Spanish

EDUCATION

Irvin High School

1984 High School Diploma

El Paso Community College

1996-1999 *Dean’s List

EXPERIENCE

El Paso Independent School District Newman Elementary School El Paso, Texas Pre-K Paraprofessional 2000-2017

Assists the teacher with the instruction and concept development of children in their first language.

Provides individual and group follow-up and reinforcement activities as directed by the teacher. Models good oral language.

Interacts with children at learning centers.

Reinforces the teacher’s discipline plan and helps maintain a comfortable learning environment.

Help orient new students to the school and class

Helps the teacher prepare learning materials, bulletin boards and learning centers.

Assists teacher in monitoring students’ behavior.

Assists substitute teachers.

Assists in supervising arrival, departure, lunchroom behavior, and playground activities.

Duplicates materials for classroom use.

Operates audio-visual equipment.

Assists teacher in maintenance of cleanliness and orderliness of classroom.

El Paso Independent School District Newman Elementary School El Paso, Texas CEP Nutrition Clerk/Campus Clerk 2000-2017

Operates the cash terminal in cafeteria during breakfast and lunch.

Reviews trays to ensure that a reimbursable meal is taken.

Ensures that counted cash receipts balance with computer records for each meal.

Collects, sorts and returns student identification cards to elementary homeroom teachers.

Assists cafeteria manager with promotional activities.

Communicates with students, parents, and customers appropriately to maintain good customer relations.

Inputs data into computer system and runs programmed reports as directed.

Answers telephone, direct calls, takes messages.

Sorts and distributes office mail.

EL Paso Independent School District Terrace Hills Middle School El Paso Texas

Campus Clerk/Special Education Aide 2000-2005

Communicates with students, parents, and customers appropriately to maintain good customer relations.

Assists with kitchen duties during down time including but not limited to wiping tables, taking out/ storing milk and/or juice, helping with dropped trays, replenishing condiments and utensil packets, refilling the student water containers when needed.

Performs tasks related to the preparation and serving of food such as: a) Portioning fruit, salsa, vegetables, peanut butter, jelly, etc. b) sandwich/sack lunch preparation

Cleans food preparation area.

Follows directions and established procedures to properly care for food, equipment, or supplies while meeting high standards of cleanliness, health, and safety standards.

Exercises care to avoid injury by operating tools and equipment according to prescribed safety standards.

Assists manager with inventory, (counting, entering, depleting, etc.)

Assists manager in completing production records.

Assists manager when ordering and receiving food/merchandise.

Processes correspondence, reports and various other documents.

Maintains an established filing system preparing files, placing documents in the appropriate files, and by pulling files as directed.

I helped with special needs students to learn activities, changed their soiled diaper, wheeled them outside for P.E. and lunch. I had to feed lunch in mouth if needed. I was also trained to administer medication on time if they had to take it. I had to log medication the time it was given and if no show.

El Paso Community College El Paso, Texas

Computer Lab Assistant March 1999- May 1999

Assisted students with questions or concerns

Taught students how to use certain programs and homework

Answered a multi-line telephone, as well as directed phone calls

Typed, filed, and available for other assigned duties

Private Industry Council, Inc. El Paso, Texas

Data Entry Clerk June 1998- August 1998

Keyed in student’s employment applications into database utilizing Microsoft Office.

Answered an 8-line phone and transferred calls

Filed

Ran errands

Assister in other duties assigned

Go Direct Mailing Services El Paso, Texas

Data Entry Clerk March 1996- October 1998

Created designed letter and envelopes utilizing an in-house program for various companies

Answered phone calls, took messages, and transferred calls

Sorted and assembled mail according to postal regulations

National TV & Appliances El Paso, Texas

Secretary May 1997- July 1997

Typed

Filed

Answered phones

Posted invoices

Bookkeeping

Provided great customer service

Data Mark, Inc. El Paso, Texas

Data Entry Clerk February 1991- April 1996

Entered air bills

Keyed in information into special software for several companies (Airbourne, MBNA, Capital One)

Towne Services Moving & Storage Co. El Paso, Texas

Secretary May1991- October 1995

Typed government bill of landing form for military personal

Filed and copied forms

Prepared individual files

Prepared payroll/timecards/quarterly reports

Proofread drivers log

Answered telephone/messages

Ran errands

Maintained and sorted mail

Performed other duties as assigned

Hardie Irrigation El Paso, Texas

Machine Operator May 1985- August 1988

Produced plastic parts

Trimmed, drilled, tested parts

Collected and boxed parts

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