Customer Service Microsoft Office

Lucy LaViolette

***** ******** ***, *** *. Los Angeles, CA 90066

**************@*****.*** 310-***-****

EDUCATION

UC Berkeley, Berkeley, CA

Graduated May 2017

Major: Political Economy

Cumulative GPA: 3.97

Honors: Phi Beta Kappa, Honors, Fall ’13- Fall ’15, Dean’s Honors Spring ‘14, Spring ‘16- Spring ‘17, Sigma Iota Rho Honors Society

Marlborough School, L os Angeles, CA

Graduated June 2013

Cumulative GPA: 4.32

Honors: Dean’s Honors 2009-2013

EXPERIENCE

Repurpose Inc., P roject Coordinator

June 2017 - Present

● Conduct market research and evaluate competitor pricing on a regular basis

● Responsible for specialized projects, custom orders, and product development

● Manage all Accounts Payable and Accounts Receivable, including all customer orders

● Data gathering from various customer portals

● Use of Excel, Quickbooks, MS Office

CleanFund Commercial PACE Capital, E nvironmental Policy Analyst Intern October 2016- February 2017

● Gather results of research related to various PACE programs

● Assist in improving CleanFund’s proprietary database of nationwide PACE programs

● Research public policy guidelines and rules regarding PACE programs Sealed, Inc., O perations Intern, New York, NY

June 2016 – August 2016

● Write Excel formulas and templates for customer and partner operations

● Online data scraping robot creation

● Create, update, and maintain customer records and customer service

● Data input and analytics for home energy assessments

● Compile and edit video projects for customer outreach Undergraduate Research Apprentice Program, A pprentice, Berkeley, CA September 2015 – September 2016

● Assist in the collection of data from congressional hearings to contribute to law professor’s database

● Review, code and analyze summaries of congressional hearings Behavioral Intervention for Autism, V olunteer, Oakland, CA January 2014 – January 2015

● Participate in a program that encourages children to learn skills for cooperative play and improved social interactions

● Set up, administer and clean up activities including art projects, workshops and writing sessions Zeno Mountain Farm, V olunteer and Responsible Person, Lincoln, VT June 2011- Present

● Volunteer for non-profit aimed at unifying those with and without disabilities

● Assist people with all kinds of disabilities to work on projects and build lifelong friendships

● Curate activities, plan field trips, build costumes, set and direct final camp wide musical LEADERSHIP

Alpha Delta Pi, A lumni Relations Chair, University of California, Berkeley December 2014 – May 2015

● Responsible for updating and maintaining alumnae databases

● Organized alumnae events and contacted all alumnae regularly Marina Aquatic Center Junior Rowing C aptain, Los Angeles, CA September 2012 – May 2013

● Responsible for representing team at regattas

● Ensured team morale and that each member fulfilled her role in practice SDC Blue Ribbon Foundation, S tudent Ambassador, Berkeley, CA January 2014- January 2015

● Oversaw the design and content of SDC's website

● Visited China to establish SDC abroad

● In charge of spreading awareness for fundraising events Green Teens, C o-founder, Los Angeles, CA

July 2009- May 2013

● Co-founder and Senior Staff member of student-led group which provides after school environmental education to elementary school students

● Organized fundraising, school visits, and curriculum for after-school programs Cal Sailing Team, S ocial Chair, University of California, Berkeley September 2015 – August 2016

● Team historian and event coordinator

● Responsible for team morale

SKILLS

● Fluent in Spanish

● Proficient in Excel

● Familiar with SQL

● Analytical Writing

● Customer Relationship Management

● Familiar with Microsoft Office, Google Apps, Photoshop, SPSS ACTIVITIES/INTERESTS

● Sailing, Drums, Rowing, Hiking and Camping, Pottery, Greek Dance

Contact this candidate