Joshua Smith 707-***-**** / ac5ml6@r.postjobfree.com

Skills

Teamwork oriented

Customer/client focused

Excellent communications skills

Provide technical / customer support for computer Hardware / Software issues based on CompTIA A+

Proficient with MS Word, MS Excel, MS Outlook, MS Internet Explorer, Social Media and Internet Research

Employment

Office Assistant, EBH Bookkeeping 853 N Queen St, Lancaster, PA 17603 (December 2014 – March 2018)

Conduct mass email surveys

Conduct mass mailings to increase client’s presence and sales

Maintain client information database

Data entry input

Basic accounting

Stock Associate, Michael’s 105 Plaza Dr, Vallejo, CA 94591 (July 2017 – September 2017)

Receive, unload & organize stock

Stock shelves; matching and placing product at appropriate skew

Merchandise product for sale

Inventory Associate, WIS International 320 W Channel Rd, Benicia, CA 94510 (February 2017 – June 2017)

Counting physical store inventory

Basic math skills

Using specialized equipment

Retail Sales Clerk, Best Buy 1182 Admiral Callaghan Ln, Vallejo, CA 94591 (November 2016 – January 2017)

Participate in counting store’s physical inventory

React to customers’ concerns quickly with a sense of importance

Maintain cleanliness of store

Uphold predefined customer service standards

Handle cash, change and operate cash register

Ensure stock levels on the sales floor are maintained continually

Organize merchandise pricing, signage and coding

Wrap or bag merchandise for customers

Retail Sales Clerk, Target (November 2014 – January 2015 (Christmas/Seasonal))

Participate in counting store’s physical inventory

React to customers’ concerns quickly with a sense of importance

Maintain cleanliness of store

Uphold predefined customer service standards

Handle cash, change and operate cash register

Ensure stock levels on the sales floor are maintained continually

Organize merchandise pricing, signage and coding

Wrap or bag merchandise for customers

Education

University of Phoenix- Desktop Support Certification, Fairfield, CA - Sept. 2017

A.S. in Networks System Administration – ITT Tech, Concord, CA - June 2015 - Sept. 2016

A.S. in Business General Transfer - Solano College, Suisun, CA - May 2014

High School Diploma – North Hills Christian School, Vallejo, CA - May 2007

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