STEWART S. LAWRENCE
Yorba Linda, CA 714-***-****
*******.*.********@*****.***
TRANSFORMATIONAL HUMAN RESOURCES BUSINESS LEADER
• Strategic Business Partner • Champion for Organizational Change • Open Communicator • Trusted Advisor
• Collaborative Team Builder • Impeccable Integrity • Visible Leader • Creative Problem Solver
VALUE PROPOSITION
Strategic business partner and trusted advisor to executive leadership with proven ability to create vision, establish long term strategy, build teams and deliver results. Skilled labor negotiator and champion of three union decertifications. Resourceful team player with passion for coaching and mentoring, able to bring diverse viewpoints to productive consensus. Creates organizations that attract, retain and develop top talent. Customer-focused, results-oriented problem solver. Hands on experience in all functional areas of Human Resources Management:
Strategic Planning
Organizational Effectiveness
Change Management
Employee Relations
Performance Management
Employee Engagement
Culture and Team Building
Leadership Development
Succession Planning
Talent Acquisition
Compensation
Benefits Administration
Union Avoidance
Labor Relations
Training and Development
Union Contract Administration
Contract Negotiations
Project Management
PROFESSIONAL EXPERIENCE
CR&R, Inc. Environmental Services, Stanton, CA 2017 - 2018
Vice President Human Resources
Officer of Company and member of Executive Team reporting to CEO. Provide strategic HR leadership in creating and implementing innovative human capital management solutions to improve business performance. CR&R Incorporated is one of Southern California’s most successful waste and recycling collection companies serving more than 3 million people and over 25,000 businesses throughout Orange, Los Angeles, San Bernardino, Imperial and Riverside counties employing over 1,600 associates.
Goldline, LLC, Los Angeles, CA 2011 - 2017
Chief Human Resources Officer
Goldline is one of the leading companies in the United States offering a full range of precious metal products. Since 1960 Goldline has delivered internationally recognized gold, silver, and platinum coins and bars. Goldline also offers rare and collectible numismatic coins and currency to collectors and investors.
Led major organizational restructuring resulting in a leaner more effective business operation, a 21% reduction in operating expense and 24% reduction in employee headcount.
Established company-wide performance management and succession planning process based on corporate culture, vision and values resulting in increased employee productivity of greater than 30%.
Developed and implemented major employee engagement initiatives improving employee satisfaction, increasing employee productivity and reducing employee turnover by 37%.
Led all aspects of benefits function from a strategic and tactical perspective. Successfully converted 401(k) providers, creating improved fiduciary compliance along with a more robust and diversified investment offering. Converted medical benefits providers and re-engineered plan designs to realize increased benefits levels and reduced cost.
Implemented real-time employee suggestion program to capitalize on workforce vast experience and knowledge.
Successfully created and foster a culture of learning.
Reduced Human Resources headcount by 42% while achieving increased HR visibility, client support, business partnership and perceived value to the organization.
Form I-9 Compliance, LLC, Newport Beach, CA 2005 - 2011
Vice President, Client Services (Equity Partner)
Form I-9 Compliance, LLC is a Human Resources Professional Services Firm that provides solutions to employers across a range of industries in “Best Practices” Form I-9 Administration processing, having over 1,100 organizations utilizing their electronic I-9 management services.
Achieved outstanding customer satisfaction rating of 94% through the creation and implementation of the Platinum Service Customer Satisfaction Program.
Acquired 16% of customer base through recommendations and referrals from current clients.
Consistently maintained 99% client retention rate.
Generated $450,000 in additional annual revenue utilizing thorough product knowledge and positive client services techniques to upsell company services.
Ensured swift resolution of 100% of client issues to preserve customer loyalty while complying with company policies.
Fleetwood Enterprises, Inc., Riverside, CA 1996 - 2005
Director Human Resources, RV Group
Member of RV Group Executive Leadership Team providing Human Resources leadership and direction to over 6,000 associates at 22 operating facilities across the US and Canada, 20 of which operated union free. Led Human Resources organization of 23 professionals through five direct reports. Annual RV Group sales were in excess of $1.7 billion.
Created and implemented leadership development program that led to improved associate climate assessment scores and reduced associate turnover from 86% to 50%.
Led major reengineering initiative of Housing Group sales organization resulting in a 15% increase in Housing Group sales, a 23% cost reduction and 26% headcount reduction.
Saved $2.4 million through a centralized materials purchasing program. Savings resulted from capitalizing on economies of scale through volume buying and reducing headcount through centralizing purchasing.
Led two successful union contract negotiation settlements as first chair within wage authority and without work stoppage.
Increased diversity/female management representation in the workforce by 12% annually through the implementation of a “preference process” in filling open supervisory and management positions.
Reduced plant union organizing efforts by 80% by creating and executing company-wide union free workforce strategies.
Broadway Stores Inc., Los Angeles, CA 1995 - 1996
Group Human Resources Manager
Human Resources member of Hub Executive Management Team leading 2,800 associates in 12 department stores throughout Los Angeles, Orange and Riverside Counties. Led a ten person Human Resources team. Annual Hub sales of $330 million.
Re-engineered Hub store human resources organization resulting in 50% headcount reduction and annual cost savings of $400,000.
Developed human resources planning and review process with store executive teams resulting in significant improvement in management-associate communication, increased associate involvement and ownership in the business and a 100% reduction in associate complaints to corporate.
Frito-Lay, Inc., New Jersey and Southern California 1988 - 1995
Area Human Resources Manager
Senior level Human Resources business professional. Led the human resources function in a manner which resulted in the achievement of the organization’s business goals and objectives. Supported 600 associates at three operations locations in Southern California after previously supporting 400 associates throughout eight sales and distribution locations in Metropolitan New York and New Jersey.
Led two successful union decertification’s of Teamster bargaining units including the first ever PepsiCo decertification of a manufacturing facility (500 employees).
Facilitated three successful union contract negotiation settlements within wage authority and without work stoppage.
Developed and implemented Safety Awareness and Turnover Reduction Programs resulting in 50%-70% reductions in recordable injuries and employee turnover.
Achieved $350,000 annual reduction of workers compensation exposure.
Realized 60% diversity management hiring through development and championing of integrated diversity awareness and staffing strategy.
Pactel Infosystems/Northern Telecom, Los Alamitos, CA 1986 - 1988
Regional Human Resources Manager
Supported 600 employees throughout the Sales and Service organization in Los Angeles, Orange and San Diego counties; Phoenix and Las Vegas, including 200 represented by the Communications Workers of America (CWA). Managed all aspects of labor relations, and contract administration, employee relations, staffing, training and development, compensation and policy administration. Supervised a staff of three HR professionals. Accomplishments included the successful decertification of the 200 employee CWA bargaining unit.
Leaseway Transportation, Brea, CA 1984 - 1986
Regional Human Resources Representative
Shell Oil Company, Carson, CA 1980 - 1984 Employee Relations Analyst
EDUCATION
MA, Human Resource Management, University of Alabama Tuscaloosa, Alabama
BS, Industrial Relations, Rider University Lawrenceville, New Jersey