Customer Service Associate
Resume:
Sean Luke Prentice
***** ********* **** ******, ** 44132
***************@*****.***
https://www.linkedin.com/in/seanprentice
PROFILE
A determined, political science major with strong organizational, security, and management skills who is seeking an internship with the courts system or law enforcement.
QUALIFICATIONS
Strong leadership and teamwork skills
Problem solving skills
Strong customer service skills
Proficient in Microsoft Word, Excel, PowerPoint
EDUCATION
Notre Dame College South Euclid, OH
Bachelor of Arts in Political Science
Minor in Entrepreneurship GPA 2.8
Dean’s List: Spring 2015
Relevant Course Work:
American Government &Politics
American Criminal Justice
State & Local Government & Politics
Public Policy in America
Introduction to Political Thought
Comparative Politics
International Relations
Selected Topic Moot Court
Cleveland State College Cleveland, OH
Bachelor of Arts in Political Science Graduated May 12 2018
Minor in Entrepreneurship GPA 2.8
EXPERIENCE
Notre Dame College South Euclid, OH
Student Support Specialist, Dispatcher, and Safety Aide 2012- 2016
Assist members of the campus community who arrive at the police station with questions or needs
Answer telephones and relay information to appropriate personnel
Complete reports and written statements as needed to support patrol operations
Enter police records into the OHELG records management system
Dispatch the police to necessary location.
Debbie Staffing Union, OH
Packer 2016
Unpacking household products
Building Cardboard displays
Packing product within displays
Steak & Shake Englewood, OH
Server 2016-2017
greeting and seating arriving guests
obtaining food and drink orders from customers
bringing completed orders to patrons
My reason for leaving my current employer is the lack of guaranateed hours and pursuit of new opportunities. providing full table service throughout the course of the meal
Value City Furniture Mentor, OH
Customer Service Associate 2017-current
Assists in fostering an energetic and positive working environment
Frequently communicates with customers via phone
Partners with all team members to create an easy transaction and great in home delivery service
Develops strong relationships with customers who shop with us in-store and online
Listens to the customers’ needs and presents possible options
ACTIVITIES
Volunteer
Boys and Girls Club 2015
Christian Life Center 2013-2015
2009
Christmas Baskets for the needy 2010-2014
Precious Blood Church Youth Group 2009- 2014
Holy Angels Parish Festival 2009-2010
Clubs
NDC Entrepreneurship club Member 2014-2016
Notre Dame College Choir Member 2012-2016
Student Government NDC Councilman 2012-2015
Boy Scouts of America Member 2001-2014
Youth Ministry Member 2008-2013
Al-Ka-Pal Member 2008-2012
Awards/ Honors
Eagle Scout badge 2011
People to People Student Ambassador 2010
Lead America 2009
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