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Customer Service Associate

Wickliffe, Ohio, 44092, United States
May 24, 2018

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Sean Luke Prentice

***** ********* **** ******, ** 44132



A determined, political science major with strong organizational, security, and management skills who is seeking an internship with the courts system or law enforcement.


Strong leadership and teamwork skills

Problem solving skills

Strong customer service skills

Proficient in Microsoft Word, Excel, PowerPoint


Notre Dame College South Euclid, OH

Bachelor of Arts in Political Science

Minor in Entrepreneurship GPA 2.8

Dean’s List: Spring 2015

Relevant Course Work:

American Government &Politics

American Criminal Justice

State & Local Government & Politics

Public Policy in America

Introduction to Political Thought

Comparative Politics

International Relations

Selected Topic Moot Court

Cleveland State College Cleveland, OH

Bachelor of Arts in Political Science Graduated May 12 2018

Minor in Entrepreneurship GPA 2.8


Notre Dame College South Euclid, OH

Student Support Specialist, Dispatcher, and Safety Aide 2012- 2016

Assist members of the campus community who arrive at the police station with questions or needs

Answer telephones and relay information to appropriate personnel

Complete reports and written statements as needed to support patrol operations

Enter police records into the OHELG records management system

Dispatch the police to necessary location.

Debbie Staffing Union, OH

Packer 2016

Unpacking household products

Building Cardboard displays

Packing product within displays

Steak & Shake Englewood, OH

Server 2016-2017

greeting and seating arriving guests

obtaining food and drink orders from customers

bringing completed orders to patrons

My reason for leaving my current employer is the lack of guaranateed hours and pursuit of new opportunities. providing full table service throughout the course of the meal

Value City Furniture Mentor, OH

Customer Service Associate 2017-current

Assists in fostering an energetic and positive working environment

Frequently communicates with customers via phone

Partners with all team members to create an easy transaction and great in home delivery service

Develops strong relationships with customers who shop with us in-store and online

Listens to the customers’ needs and presents possible options



Boys and Girls Club 2015

Christian Life Center 2013-2015


Christmas Baskets for the needy 2010-2014

Precious Blood Church Youth Group 2009- 2014

Holy Angels Parish Festival 2009-2010


NDC Entrepreneurship club Member 2014-2016

Notre Dame College Choir Member 2012-2016

Student Government NDC Councilman 2012-2015

Boy Scouts of America Member 2001-2014

Youth Ministry Member 2008-2013

Al-Ka-Pal Member 2008-2012

Awards/ Honors

Eagle Scout badge 2011

People to People Student Ambassador 2010

Lead America 2009

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