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Customer Service Pharmacy

Chicago, Illinois, United States
May 24, 2018

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Mitul P. Patel

*** *. ***** **. #**** 708-***-****

Chicago, IL 60607


St. Louis College of Pharmacy, Bachelor of Pharmacy, May 2004

St. Louis College of Pharmacy, Doctorate of Pharmacy, May 2005


Excellent qualifications in customer service with comprehensive knowledge of management, marketing, finance, administration, organizational development, and teamwork.

Demonstrated ability to promote products and services to maximize company profit.

Proven ability to cultivate productive relationships with key decision makers and manage projects to achieve company goals.


Completerx, Ltd. – Chicago, IL 06/15-Current

Clinical Staff Pharmacist

Performed the clinical initiatives of the department such as IV to PO switching, anticoagulation monitoring, renal dosing of medications, and antimicrobial stewardship

Counseled admitted patients on medications started in-house

Performed kinetics monitoring on medications and adjusted when appropriate

Collaborated with physicians, nurses, and other healthcare professionals to ensure high quality and cost effective patient care

Supervised the process of the Medication Reconciliation Program

Supervised the preparation of IV admixtures with emphasis on aseptic technique, drug stability, and any necessary precautions.

Maintained anesthesia carts for surgery with documentation of all controlled substances for reconciliation purposes.

Assisted Pharmacy Director in maintaining inventory

SAM’s Club - Cicero, IL 06/06-12/15

Pharmacy Manager

Analyzed monthly profit and loss statements to determine financial standing of the pharmacy

Organized and operated yearly off-site immunization clinics

Executed monthly MTM screens and adjusted patient therapy accordingly

Counseled all patients on their medications and health insurance changes


Available on request

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