Objective :

To be creative and objective all the time, drive the organization to be on top of other organizations. In addition to keeping my skills updated continuously.

Experience

July14 till present

Sep10 till July14

Mar08 till Sep10

Back Office Officer

Ahli United Bank Egypt ( Retail Department)

Responsibilities:

Handling all the operations documentations (L/C’s- L/G’s- Swifts transfer…)

Opens mail, screen contents, categorizes in order of priority and importance & passes them to concerned staff in the branch. dispatches letters and other correspondence

Signature authentication & issuing balance certificates.

Delivers all necessary documents to C.P.U and follows up prompt reply.

Maintains custody of credit cards. Distributes them to the respective customers

Feeds back the Assistant Branch Manager with the customer complains / suggestions and proposes applicable alternatives if possible, to enhance the bank’s service.

Administration Coordinator

Ahli United Bank Egypt ( Administration Division)

Responsibilities:

Prepare bilingual procedures related to Administration division (such as,Purchasing Policy & Procedures, Mail procedures, Archives procedures, Equipment maintenance procedures, Telecommunication procedures, ordering of stationery and printed material procedures, ordering of stamps procedures)

Preparing and follow up Operational Risk Self Assessment (ORSA) for all departments in Administration Division.

Prepare and amend job descriptions for Administration Division staff (as required)

Maintain N/C staff data with locations and update transfers accordingly.

Issue Incident reports related to the division and follow up the status.

Prepare action plans for any issues related to Central Bank of Egypt audit issues and ensure closure within the target dates.

Prepare and update organizational charts and capacity plans related to Administration Division.

Maintain a tracker for staff leaves and update it accordingly, report it to them as requested.

Maintain a tracker to track all internal audit issues related to Administration Division and handle them with the concerned unit.

Handling tenders and issue all documents related to purchasing process (RFQ, RFP, PO, letter of intent, letter of regret).

Handling hotel reservations and flight tickets.

Contracts & MI Officer

Barclays Bank Egypt (Sourcing Function)

Responsibilities:

Establishing a system to follow up contracts expiry dates

Uploading the contracts to a system on the intranet to receive a notification to monitor the contracts expiry dates (Sourcing WorkBench project)

Responsible of the physical and electronic storage of the contracts inline with Sourcing policy .

Assist in Managing the administration of contracts for Sourcing & Procurement in accordance with Sourcing Governance & Contracts toolkit

Assist in preparing Local MI reports

Assist in preparing Global MI reports

Assist in updating organizational chart & capacity plan

Updating of Business Continuity Plan in Sourcing Function & held a presentation to the staff on quarterly basis

Update the storage of the records to be inline with Record Management policy

Additional responsibilities from Sep09 till Sep10

Responsible of delivering Sourcing Governance support in respect of SSMP guidance for the in country sourcing team

Assist in Setting up and implement in-country sourcing governance, controls and process (Sourcing & Supplier Management Policy; P2P; Preferred Supplier Lists; Principle Risk Reports.

Lead and motivate local teams to adhere and embed the SSMP policies and processes

Ensure that all local sourcing activity meets the requirements of country legal and regulatory bodies

Assist in Risk & Control assessment (RCA)

Ensure closing the opened action within the target dates in the action plans with the proper evidences.

Activities

Volunteering in the following activities

Volunteer in Make A Different Day events with Barclays bank Egypt, in shooting club in Ramadan Tent to feed 100 people.

Volunteer in Make A Different Day events with Barclays bank Egypt, 57357 Hospital for children.

Volanteer in Make A Different Day events with Barclays bank Egypt, in Al Gezira Club in a campaign on breast cancer.

Volanteer in Make A Different Day events with Barclays bank Egypt, Awlady association for orphans.

Pre-Graduation Training

July 06

Summer training in Administration Department at "RWE DEA" Petrol Company.

Summer training in International Payments Department at "Barclays Bank Egypt".

Education

Sep04 till June07

B.SC. Foreign Trade, Faculty of Commerce & Business Administration, Helwan University.

Certificates

09-10

(Certificate In Management) its an Certificate from the "A.U.C"

Subjects Studied:

Contemporary Management

Communication Management

Human Resources

Marketing

Project Management

Corporate Culture

Finance

English Course

07-08

English course in "A. U. C"

ICDL course

International Computer Driving License in "Y.A.T Centre".

Took ICDL course and passed the exam, and took ICDL certificate from the "UNESCO".

Personal Skills

07-08

Organized

Punctual

Work well within teams and individually

Good self motivator

Eager to Learn

Proactive

Creative

Work under pressure

Implement Professional skills and commitment

Computer Skills

Microsoft Windows XP, 98, MS Word, MS Excel, MS Power point.

Internet Explorer and Netscape Navigation, and other related internet skills.

Languages

Arabic: Mother tongue.

English: Excellent Command (written and spoken).

French: Fair (written and spoken).

Interests

Reading

Playing volley ball & beach volley ball

Personal Information

Date of Birth: 04/09/1986

Nationality: Egyptian

Marital status: Married

References

Furnished upon request.

Contact this candidate