Customer Service Pharmacy

ABEL DEPANDA NGOH

**** ********* ******, ******, ** 45414 C: 937-***-**** ********@***.***

Talented Pharmacist focused on process improvement and on-time project delivery. Dedicated to continuous improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems. Motivated customer service specialist with over 15years retail experience in a fast-paced, team-based environment.

Motivated self-starter Focused

Retail pharmacy procedure

knowledge Medication

Inventory Management

Pharmacy law knowledge

Strong client relations Customer

service-oriented Organized

Efficient multi-tasker

Effective leader

Pharmacist, 04/2017 to 12/2017

Dayton Pharmacy – Dayton, OH

Patient Services excellence, Medication Therapy management (MTM), and performance excellence. Pharmacist, 11/2011 to 04/2017

Pharmacy One – Springfield, OH

Community pharmacy service excellence multilingual interpretation. Pharmacist, 09/2009 to 11/2011

Save Mart Pharmacy – Dayton, Ohio

Community pharmacy service excellence multilingual interpretation. Pharmacist, 07/2006 to 09/2009

Rite Aid Pharmacy – Dayton, OH

Remote verification excellence.

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customer service excellence, MTM, leadership development, high-volume pharmacy 24 hours (500+ prescription/day).

Pharmacist, 01/2005 to 01/2006

Kmart Pharmacy – Dayton, OH

High caliber customer service excellent store status. 01/2003 to Current

High customer satisfaction.

Willing to go on every call.

Multilingual interpretation in most stores.

Pharmacist, 01/2002 to 01/2005

Rite Aid Pharmacy – Dayton, OH

High caliber customer service excellent store.

Good working environment.

Pharm.D: 2002

Shenandoah University College of Pharmacy - Winchester MBA: 2002

Shenandoah University College of Business - Winchester, Virginia APHA Pharmacy - Based Immunization Certification

At OSU 04/10/2018

Adult and Pediatric - First Aid AED CPR Certified At American Red Cross 03/11/2018

References Provided upon request.

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