Customer Service Sales

Johnathan Rosales

` ** Wallace St`

Providence, RI 02909

Cell phone 401-***-****

Email:

*************@*****.***

Experience:

Company:

Lowe’s Home improvement store

Cranston RI

Worked May 2005 till September 2009

Job Title: Loader

Duties:

-Unload/load cars

-Specifics

-helping customers load grills, fence, Sod meaning grass and soil

-change trash, clean area I worked in, help customers unload merchandise being returned to the store .

-Customer service

-Specifics

-help answer questions for the customers in the department I worked in.

-help do order and sell merchandise that was on the sales floor

-answer incoming calls for customers who had called from another store to see if we had a product in stock or for an online order.

-organize and restock shelves when needed in the department.

-reorganize shelving for each time of the year meaning(organize for summer products, fall products, spring and winter etc

-Cashiering

-Specifics

-clean area around and maintain side displays full (example, battery display or soda refrigerator.

-help customers with loading and unloading if necessary

-call to the department if needed to answer certain questions about merchandise being purchased or if we had any sales on this week in the department.

- ask customers if they want to open a credit card at the store.

Company:

Vincent Porcaro, Inc

Providence RI, 02909

Worked may 2010 till 2012

Job title: Receiving Associate

Duties:

-Load and Unload pallets

-Specifics

-move merchandise to designated area

-unload boxes off pallet to organize for the orders asked.

-palletize the product inside box onto a empty pallet for the order that asks for it.

- shrink wrap pallet and then send down to the shipping after order has been completed.

-Move Merchandise/ Product in warehouse

-Specifics

-organize the boxes on shelves or in designated area.

-send extra merchandise to the warehouse for next order that is received for next week or day.

-Restock shelves in warehouse

-Specifics

-fill top stock with boxes after filling product in designated area.

-extra boxed filled with the product and is not being used or overstock is full is placed on empty and sent to warehouse until needed or ordered.

Company:

Calise&Sons Bakery

Lincoln RI 02865

Worked 2013 till 2015

Job Title: Sanitation Lead

Duties:

-clean machinery that makes and bakes the bread

-make sure all areas are cleaned and the work is done properly

-take chage of the shift and its employees and run a team

Of 5 accordingly to the shift regulations and safety

-ensure all employees have the right tools for there job

And also able to assign them there breaks and tasks for the night.

-email and do a shift report of what has been done and pass the

Shift over to next team lead so they continue the tasks that weren’t done

-always email and record the paperwork into the computer of the work

That has been done after shift is over

-ensure all equipment is returned to the proper places

For the next shift to have and complete there duties in sanitation

Job title receiving/shipping associate

Worked 2015 till present

Duties:

-maintain area clean and also organized for everyday

-read orders or invoices to ship correct product out

-take inventory twice a week on the product we have in stock

And what we don’t have

-receive and move pallets of product ordered by sales into

There designated locations

-at the end of every month take inventory counts of everything

Total in shipping area

Education:

Central High school

Providence RI, 02909

Attended from 1998- 2002 graduated

University of Rhode island

Attended from 2003 till 2006

Academics studied

-studied language arts

-studied Spanish for 3 years and studied English

-took up writing and history for my arts and also literature

-capable of writing Spanish and speaking Spanish

Skills:

-bilingual/ Spanish as a second language

-some computer skills with word, excel, paint, etc.

-quick learner and also up to multi tasking

- forklift certified/scissor lift certified

-able to use (epj) electric pallet jack

References:

Ron Rasttela;

Rondezvous café

Work number: 401-***-****

Luis Hernandez

FGXI

500 George Washington Highway

Smithfield Rhode Island 02917

Phone: 401-***-****

Calise & sons Bakery

2 quality Drive Lincoln RI 02865

Chris Cinieri

Work number: 334-3444 ext#1064

Sergio Mendez

Work number: 334-3444 ext#1073

Contact this candidate