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Director of Information Technology

Location:
Miami, Florida, United States
Posted:
May 23, 2018

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Resume:

Phillip Newberry

Miami Beach, FL 716-***-**** ac5kvf@r.postjobfree.com LinkedIn

Director of Information Technology IT Project Manager

Enhancing Performance and Profitability by Ensuring IT Infrastructure Aligns with Business Goals

Results-driven IT leader with 20+ years of experience in the Information Systems field supporting many verticals. Adept at identifying and developing solutions to Information Technology needs that align with business objectives. Expertise in leading teams to complete projects on time and on budget. Skilled at working with cross-functional teams to maximize profits and productivity. Streamline processes to reduce costs by improving efficiency.

Core Competencies:

Project Management Team Leadership & Development Resource Allocation Tech Policy Development

ITIL Software Engineering Solution Development Cost Control IT Administration & Management

Process Improvements Needs Assessment Upgrades & Implementations

Key Contributions

Slashed telco spending by researching cloud VoIP service companies and migrating to a Cisco Spark VoIP at all locations, reducing costs by more than $100K per year.

Controlled company costs by reducing spending on MPLS circuit, reducing cell phone bill, and reducing maintenance costs on hardware support by 40%.

Deployed SCCM, implemented control over updates using WSUS, upgraded Active Directory globally to 2012, upgraded ERP, CRM, VMware, and implemented monitoring using Solar Winds and remote control software, reducing hours in support.

Saved a project at DreamWorks whereby the sales team sold the wrong solution for the customer and set unrealistic expectations, which would have cost HP over 1M to provide.

Reduced spending by removing unnecessary lines and moving to a cloud-based VoIP, reducing toll fraud.

Worked with sales teams on solutions for Fortune 50 corporations, building on-site and cloud-based solutions.

Professional Experience

SCHRATTER FOODS INC, Miami, FL 2017 to Present

Director of Information Technology

Led a team of 5 engineers and consultants while managing invoicing, contracts, negotiations, talent acquisition, and projects. Led IT Infrastructure build-outs for warehouse openings. Managed Office 365, SharePoint online, servers (Dell, IBM, HP), security cameras, SQL, VMware, Linux, Skype for Business, Windows 2003/2008/2012, Windows 7/8/10, MAC and Disaster Recovery. Collaborated with the vice president and CEO on the steering committee to restructure the company, improving service delivery and controlling costs. Worked hands-on with infrastructure, application delivery and administration. Managed team for EDI customers and vendors. Managed projects through all phases, consistently completing them on time and within budget constraints. Created IT policies and procedures aligned with business needs, and ensure proper documentation. Supported Active Directory, and provide technology selection, research, evaluation, implementation, management, and support on a global scale.

Spearheaded the discovery phase and design to migrate the ERP system, and managed the upgrade of current ERP.

Slashed Telco spending by researching cloud VoIP service companies and migrating to a Cisco Spark VoIP at all locations, reducing costs by more than $100K per year.

Controlled company costs by reducing spending on MPLS circuit, reducing cell phone bill, and reducing maintenance costs on hardware support by 40%.

Safeguarded assets by replacing the security and access control system.

Improved the helpdesk system and implemented reporting, increasing end-user satisfaction.

MBS CONSULT-IT, Miami, FL 2016

Consultant

Provided IT consulting and remote support to small businesses to help them achieve their business goals and objectives. Wrote business plans, managed websites, focusing on SEO and quality content. Performed IT audits and assessments, as well as firewall implementations and management.

Served as project manager for a variety of projects, including replacement of legacy phone system with SaaS Cisco Spark.

Phillip Newberry Page 2

716-***-**** ac5kvf@r.postjobfree.com

Professional Experience (cont.)

KABBALAH CENTRE INTERNATIONAL, Los Angeles, CA/Miami, FL 2013 to 2016

Director of IT Operations

Hired as a Sr Systems engineer and quickly promoted to Director of IT Operations reporting to the CFO.

Provided solid leadership to a global team of 10 engineers and consultants responsible for more than 200 servers and 2,000 desktops worldwide. Trained, mentored, and coached team members, offering performance feedback to promote professional growth and development. Negotiated IT contracts, ensuring low costs while meeting business needs. Led IT Infrastructure build-outs for store openings, and worked closely with the CRM team, Web Department, and Marketing. Used Solar Winds for monitoring and managing virtual and physical systems globally.

Used ITIL methodology to realign the IT team, improving service delivery.

Stabilized the virtual environment and solution delivery; stabilized firewalls and overall infrastructure by implementing structure and change control, enforcing priorities, and implementing accountability.

Upgraded VMware in Israel and the United States from 5.5 to 6, offering more stability and tools.

Implemented Trend Micro anti-virus for more security and reliability.

Deployed SCCM, implemented control over updates using WSUS, upgraded Active Directory globally to 2012, and implemented monitoring using Solar Winds and remote control software, reducing hours in support.

Reduced spending by removing unnecessary lines and moving to a cloud-based VoIP, reducing toll fraud.

VERIZON-TERREMARK, Miami, FL 2012 to 2013

Contract SR Systems Engineer

Supported Active Directory, and provided Exchange 2007 & 2010 administration and monitoring. Pioneered the deployment of DPM 2007. Assisted with Exchange migration and SAN management on NetApp and EqualLogic. Encouraged open lines of communication while leading the IT team and directing meetings. Created script using PowerShell to deploy applications, and WScript to remove specific users from local admin groups on laptops globally. Managed DHCP, DNS, and TCP/IP network. Deployed Windows 2008 servers.

Helped resolve global streaming issues by testing latency and determining the root cause of poor quality. Deployed new CDN media servers to support streaming presentations.

HEWLETT-PACKARD ENTERPRISE, Miami, FL 2011 to 2012

Information Systems Architect IV

Documented workflows and processes for companies in Canada, United States, and Brazil, identifying solutions to improve processes of on-boarding content, and managing the life cycle within the company. Provided presale support worldwide for account managers needing assistance with solutions for document capture, workflow, document management, ECM, electronic records, LanFax, and redaction. Managed projects for presales solutions, including Autonomy, OnBase, Accuroute, eCopy, Kofax Capture, Kofax KTM, Equitrac, HPAC, and Itellidact.

Worked with sales teams on solutions for Fortune 50 corporations, building on-site and cloud-based solutions.

Improved a college’s admissions, elections, and legal processes, automating manual processes and significantly reducing paper usage while improving efficiency.

Instrumental in software solution selling and presentations in the United States, Canada, Brazil, Europe, and Japan.

PREVIOUS WORK HISTORY:

ProMED Clinical Systems, Contract Senior Network Engineer, Miami, FL, 2009–2010

Zotos International Inc., Network Engineer, Darien, CT, 2008–2009

Miles Consulting Corporation, Network Engineer Consultant, Sacramento, CA/Buffalo, NY, 2007

Professional Development & Affiliations

Electrical Engineer (Electrical Engineering Technologist & Computer Engineering Technologist coursework), Niagara College of Applied Arts & Technology

Certifications & Training: CDIA+ Kofax Capture MCSE CNA MCITP-EA training Cisco CCNA Project Management Kofax KTM OnBase SharePoint CCNA training ITIL

Member, Institute of Electrical and Electronic Engineers, 1992–present



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