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Manager, Logistics Operations, Project Mangment

Round Rock, Texas, 78665, United States
May 23, 2018

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Cletis Wilbanks

Round Rock, TX


Project Management• Logistics • Operations Management • Sales / Sales Management


Accomplished leader with more than 20 years of experience within a large, diverse organization, providing operational and technical expertise to global teams. Expertise in planning, executing, and delivering a breadth of services to meet quotas, sustain services, and provide operational oversight to improve efficiency, maximize performance, and complete projects on time and within budget. Adept at working in high-tempo and resource constrained environments. A natural communicator, effectively liaising at all levels, while simultaneously leading multi-functional teams toward a common goal in the delivery of projects affecting enterprise-wide initiatives. Regularly holds responsibility for high-value assets and budgets. United States Army Veteran.

Pursuing leadership role with an organization seeking a trusted leader with a commitment to goal attainment, performance excellence, and total customer satisfaction.

Areas of Expertise

Project Management Operations Management Sales / Sales Management

Project Planning – Execution Strategic Operational Planning Sales Planning & Operations Presentations & Briefings Stakeholder Engagement Transportation & Logistics

Risk Management / Mitigation Staff Training & Development Team Leadership / Mentor

Career History

United States Army

Director, Transportation / Logistics Operations FT Hood, TX 2017 – Present

Lead Transportation / Logistics division consisting of six units providing logistical transportation support to Fort Hood, TX.

Responsible for planning, coordinating, monitoring and controlling line haul/ cargo transfer operations.

Responsible for all modes of transportation in support of tactical operational, civil support, humanitarian and strategic sustainable operations.

Responsible for internal and external transportation missions.

Coordinated and planned unit movement from the U.S. to Romania.

Director of Planning, Transportation / Logistics, Team Leader Fort Hood, TX 2016 – 2017

Transportation Detachment Commander responsible for the functional planning, coordination, procurement, and control of the movement of material, personnel, and property on commercial and military transport, including the correlation of transportation via sea, air, highway, rail and multi-modal transport systems.

Assessed transportation capabilities for sustainment, redistribution, and retrograde operations.

Led worldwide deployment preparation supporting contingency operations and DOD-directed missions.

Responsible for readiness, operations, and training for 21 personnel and equipment valued at $2.6M+.

Coordinated, planned, and executed the deployment of unit from Texas to California, processing more than 11,094 personnel and 3,500 short tons of equipment.

Provided movement control support to Fort Hood for all modes of transportation.

Responsible for the welfare and support to all personnel in the unit, and their family members.

Formally ranked #2out of eight leaders for technical expertise, innovative mindset, and drive for success.

Director of Operations, Expeditionary Sustainment Command FT Hood, TX & Kuwait 2014 – 2016

Operations Officer and Team Captain, leading six personnel responsible for current operations of an Expeditionary Sustainment Command providing guidance on Transportation and logistics / sustainment.

Provided advisory and oversight support for sustainment operations of five sustainment units across U.S.

Led operational and sustainment plans for decisive actions and exercises, and advised leadership on operations, plans, organization, and training opportunities.

Briefed executive stakeholders, monthly, on unit status and provided organizational updates, preparing 225+ executive level briefs.

Managed the activation of executive level, critical information and incident updates.

Conducted numerous current operations updates to executive leadership, improving working relationships across subordinate units.

Managed and tracked all sustainment cargo going into Iraq, Afghanistan, Syria with strategic partners, and reported status to senior stakeholders around the world.

Built and led a highly motivated team, recognized for excellent leadership, judgment, and communication.

DEPUTY Director, Expeditionary Sustainment Command Camp Henry, Korea 2013 – 2014

Second in command of a 445-person unit, leading logistics, maintenance, training, safety, and supply.

Responsible for equipment valued over $15M, and a company budget of over $1M.

Program Manager of maintenance, supply chain, training, safety, and Human Resources initiatives.

Supervised monthly inventories of over $3M of property, ensuring successful equipment accountability.

Administered awards / performance evaluations, and resourced training for all personnel.

Ensured unit maintenance was conducted weekly on all equipment.

Facilitated and assisted in resourcing logistics support for unit remote training exercise, weapons ranges, and convoy movement of personnel and vehicles.

Operations Manager, Maintenance and Ordnance Fort Hood, TX 2010 – 2011

Second in command of a 135-person maintenance unit responsible for readiness to rapidly deploy anywhere in the world.

Led automotive, ground support equipment, communications, electronics, and missile systems operations.

Directly responsible for training and readiness of 135personnel, 253 vehicles, and $20M+ of equipment.

Provided reinforcing maintenance support, direct support recovery assets, and technical expertise to 15 units.

Implemented a plan to complete 160 overdue services in two months.

Coordinated, resourced, designed and executed the building of eleven supply cages for supported units.

Manager, Production Control, Aviation Division Fort Hood, TX & IRAQ 2007 – 2009

Managed a general aviation support unit consisting of 32 helicopters and 12 UAV aircraft, valued at over $757M.

Directly managed aircraft maintenance priorities and coordinated maintenance support with maintenance, aviation support, contractor personnel, modification teams, engineers, field service representatives, and management teams.

Responsible for tracking operational readiness, work order requests, and maintenance flow charts.

Additionally, served as Maintenance Operations Manager at Camp Taji, Iraq, supporting aircraft units, and holding responsibility for training, professional development of 44 personnel. Provided leadership and technical guidance, ensuring compliance with complex technical operations and safety procedures.

Accountable for equipment valued more than $3M.

Maintenance Operations Supervisor, Aviation– Fort Hood, TX & Camp Humphreys, Korea 2004 – 2007

Served as aircraft modification Project Manager at four facilities, and Supervisor of Shops and Tech Supply unit, responsible for 35 personnel supporting a helicopter fleet in the Republic of Korea.

Managed aircraft at four facilities, often selected to perform high profile and difficult projects.

Supervised, managed, and trained personnel responsible for teaching supply operations to maintain stock and equipment valued at $3.7M+.

Managed multiple projects simultaneously, accounting for and turn-in of $1M+ of excess equipment, and unit relocation from Korea to Texas.

Inspired personnel accountability and self-improvement and mentored 2 subordinates to become Officers.

Achieved and maintained the highest UH-60L helicopter operational readiness rate in the U.S Army, 2007.

Sales Manager / Recruiter, Salt Lake Recruiting Battalion Butte, MT 2001 – 2004

Responsible for providing applicants to support recruiting mission, establishing and maintaining contact with possible applicants for enlistment and processing.

Identified, processed, and contracted qualified applicants into the U.S Army.

Liaised regularly with applicants and their families to determine eligibility and preparedness for military service, and between the Army and the local community through school presentations, local event participation, and promoting cooperation with local businesses and community leaders.

Recognized as the top Army recruiter in area of responsibility (out of 30 recruiters), retained top recruiter status for 28 consecutive months. Was the #1 Recruiter in July 2002, (out of 300 recruiters).

Regularly conducted sales presentations on the benefits of the Army and the Army Reserve.

Earned the ‘Recruiter Ring,’ one of the most coveted awards, after only two years.

Participated in community events, resulting in a 30% increase in production within target market.

Soldier, U.S Army Various locations 1993 – 2001

Education Certification Training

Bachelor of Applied Arts & Sciences, Business Operations, Texas A&M University – Killeen, TX 2012

Combined Logistics Captain Career Course, U.S. Army Logistics University – Ft. Lee, VA 2014

PMP, Project Management Professional Certification in progress, PMI Expected 2017

Certified Lean Six Sigma White Belt 2017

Coursework: Leadership and Management; Logistics Management; Maintenance Management; Aircraft Maintenance; Sales

Commendation: The Joint Service Commendation Medal - Pakistan 2006; The Bronze Star Medal - Iraq 2007;

The Meritorious Service Medal- Kuwait 2015; The Military Outstanding Volunteer Service Medal- 2015.

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