Customer Service Microsoft Office

Wilbert G. Walker

**** ******** *** *****, ** ***03 810-***-**** *******@*****.***

SUMMARY OF QUALIFICATIONS

Performed combinations of calculating, posting, and verifying duties to obtain financial data for use in maintaining accounting records. Answering the telephone and directing calls, operation of office machines and filing were also duties performed.

CAREER RELATED SKILLS

Proficient in Microsoft Office Suite

Excellent Customer Service and Communication Skills

Works well independently as well as in a team environment

Keen perception for extracting important data

Conscientious and thorough with detail

EDUCATIONAL QUALIFICATIONS

Baker College of Flint

Certificate in Clerical Bookkeeping 2014

EMPLOYMENT HISTORY

AARP FOUNDATION (Department of Health and Human Services) 05/2017

Lobby Navigator/Greeter

Performed customer service duties

Assisted clients applying for benefits (on computer or paper)

Filled out paperwork for clients

Register clients and direct them to proper window for assistance

INTERNSHIP

Flint Neighborhood Improvement & Preservation Project Inc.

Flint, MI Bookkeeper 02/2015-03/2015

Entered Accounts Payable/Receivable transactions

Posted loan payments (principle, interest, and escrow accounts).

Calculated, posted, and verified numbers to obtain data

Verified and posted detail of business transactions such as funds received and disbursed, as well as bank deposits

Received and screened incoming telephone calls and connected them to appropriate personnel

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