Customer Service Medical Billing

Rosemary DiGuglielmo

*** ******** ****** ******, ** 08251

609-***-**** ********@*****.***

Skills:

Multi-task, customer service, typing

An extensive knowledge and long history of medical billing and coding (ICD9/ICD10)

Allscripts, Microsoft Word, Microsoft Excel, Outlooks, Meditech, Practice Manager,

Perfect Care, Citrix

Education:

Certification in Medical Billing/Coding Atlantic Cape Community College March 2002

Currently still studying Healthcare Atlantic Cape Community College

Management

AAPC CPC Certification

Work History:

JRM Medical 609-***-**** May 2017- Present

Medical Biller/Coder

Responsible for 3 physician accounts

Code Office visits, hospital visits

Responsible for AR Report

Act as the liaison between physicians and in insurance companies

Post insurance payments

Patient Aging

Somers Manor OBGYN 609-***-**** January 2016-May 2017

Scheduling/Registration

Schedule and assist patients with appointments

Check in and check out patients

Assist with billing and coding issues

Cape Regional Medical Center 609-***-**** May 2007-August 2015

ER Registration Coordinator

Employee schedule and payroll

Staff evaluations

Educate staff on how to identify different insurance companies

Obtained precerts or authorizations for admissions and outpatient services

Supply ordering

Assisted outpatient supervisor

Assist with writing policies and procedures regarding the department

Registered patients

Daily reports with regards to proper insurance billing

Customer service along with patient advocate skills

Jack Facciolo, DO 609-***-**** May 2004-May 2007

Billing Manager

Medical billing and coding

Negotiated contracts on the doctor’s behalf with insurance companies

Month end reports, year-end reports

Worked AR and collections

Educated front end staff with regards to policies and procedures

Patient advocate

Entered charges and payments

Obtained percert/authorizations for surgeries

Cape Regional Medical Center August 1994-May 2004

Hospital Billing Rep/ Patient Billing Team Leader

Assisted in negotiating insurance contracts

Interacted with physicians regarding month end and year-end reports

Collections and AR reports

Entered charges and payments

Obtained percerts or authorizations for hospital admissions and outpatient services

References:

Karen Nelson 609-***-****

Angel Watson 609-***-****

Annie Bologno 609-***-****

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