Customer Service Store Manager

Kevin Emerson

*** ***** *****, ******, ** *****

541-***-**** k ***********.**@*****.***

Seeking a challenging full-time position in the Eugene/Springfield area. Profile Network Administrator with diversified experience in systems analysis,

information technology administration, and customer relations. Flexible problem solver with the excellent attention to detail. Can easily assimilate in both individual and team work settings. Experience F eeney Wireless, Eugene OR. 2015-2017

Oversaw operations from product sale to shipment of electronic devices

● Building and troubleshooting

● Ordering/Tracking parts

● Communicating with sales/production staff both electronically and in person

● Endlessly pursuing ways to better streamline procedures and improve processes to increase production rates

Guitar Center, Eugene OR. 2010-2013

Worked in multiple positions with varying responsibilities, including:

● Purchasing

● Shipping/Receiving

● Inventory Tracking/Management

● Scheduling

● Loss Prevention

Papa Murphy’s, Eugene OR. 2008-2009

Store Manager

● Managed day-to-day operations

● Scheduled staff

● Tracked Production levels and kept staff busy to maintain a low % of wages to sales

● Inspected orders for quality and correctness

● Customer Service, Fielded Customer Issues

Technical Skills Python, UNIX/Linux, Network Security, MacOS, PC Diagnostics, Microsoft Windows & Office, MySQL

Education P ioneer Pacific College 2013-2014

Associate Degree-Computer Network Technology

Lane Community College 2005-2008

General Education, Music Theory/History

References Available upon request.