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System Analyst

Edinburg, Texas, United States
May 22, 2018

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Luis G. Rosales

**** * **** **

McAllen, TX *****



I am a motivated and skilled graduate seeking a career in advanced computer technology. Exceptional ability to work under pressure, handle different tasks, and proficient in troubleshooting computer problems and software installations. Networking set up, installation and troubleshooting. Familiar with different Programing languages, great problem solving skills and knowledge of electrical device troubleshooting. Skills:

Worked with Kace Management System

Programming Languages: JavaScript, C#, Python, HTML, CSS, SQL, Oracle, Unity Software, C++

Install, configure and upgrade operating systems and software.

Troubleshoot problems with computers systems, including hardware, network, e-mail, and peripheral devices (printers, scanners, audio and video).

Install, assemble, and configure computer desktops and laptops.

Experience in network and peripheral device installations. EDUCATION:

The University of Texas Pan-American

Computer Science

South Texas Community College

Bachelor’s in Computer Information Technology May 2018 Associates in Computer Maintenance, March 2013

Associates in Interdisciplinary Studies, March 2013 Certificates: Computer Maintenance, Computer and Internet Specialists, August 2012 Experiences:

Robert Vela High School

It Technician: Nov 2017-Present

Troubleshoot computer problems

Installing operating systems

Updated computers

Installed security software

Worked in some network installations

Troubleshoot Network connection problem

City of McAllen

Systems Analyst: Feb 2018 – May 2018

Worked with Kace Management System

Ran Scripts

Inventory of Computers on the city Intranet

Installed silent Software Programs and Updates

Helped with web Programming

Security monitoring

Harlingen Medical center

Application Analyst, Aug 2017 – Sept. 2017

Beaker application developer

Configure lab specimens applications

Resolve and develop programs for lab use

Intella Pro

System Analyst, Oct 2017 – Oct 2017

Refresh Guest Wi-Fi

IOS Updates

Desktop Refresh

State Farm/IBM

System Analyst March 2016 - June 2016

Remove and Install, configure and manage computer system and printers.

Backup and manage Data from one computer to another.

Configure connection of printers to network.

University of Texas Pan American

It system analyst/ It support specialist May 2014-September 2014

Install, configure, manage, and maintain network client computers and printers.

Perform networking functions, including wiring, installation of network client and computer network software duties.

Analyze and troubleshoot computer problems and update system software and installations.


Melissa Mungia

2804 Francisca Avenue

McAllen Texas 78501


Michelle Pena

2890 E. Lacy St.

Edinburg Texas 78539


Lucy Rosales

3462 2nd St

Mission Texas 78572


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