Sales Mechanical Engineer

Tatiana Franco

***** ******** **. **** 919-***-****

Raleigh, NC 27614 *********@*******.***

Objective: Obtain a challenging position within an organization where my mechanical engineering and business support experience can be utilized in benefit of the company’s vision.

Summary: Mechanical Engineer with knowledge in the areas of controls and maintenance; with an emphasis on the science of materials, capable of analyzing needs, formulating and solving problems through interdisciplinary work.

Education:

2014 – 2015

Universidad Pontificia Bolivariana, Medellin, Colombia

Engineering Management Certification

2005 – 2014

Universidad Pontificia Bolivariana, Medellin, Colombia

B.S. Mechanical Engineering

Employment:

January 2013 – January 2016

Gecolsa CAT (Caterpillar), Medellin, Colombia

Equipment Sales Engineer

• Sales of a variety of new and used Caterpillar heavy duty construction equipment for a large region of the country. Evaluated client needs and provided quotations and support for equipment, parts, warranties and service.

• Supported the Sales Department procurement process by evaluating quality, costs, suppliers, lead times, warranties and service. This included evaluation of all business support purchases ranging from computer hardware to office furniture and other capital investments. Maintained an inventory of all business support purchases to track and control company investments.

• Coordinated with logistics team to ensure a timely delivery of large equipment and parts to clients across the region. Verified that all import certificates were in order and all sales documentation were properly filled, along with verification of final payment.

• Performed and maintained monthly 30, 60, 90 and 100+ day sales forecast reports for senior management. Developed sales goals at the beginning of every year for each region based on market trends and leads of large projects creating high demand for new equipment and parts for our clients.

• Utilized 6 Sigma tools to evaluate and follow up on a variety of internal processes for continuous improvement. These included client operations, complaints, achieving department targets, and employee satisfaction.

• Used CRM software to maintain a database of current and new clients, along with traceability of services provided to each client.

• Used DBS software to develop invoices for equipment sales, inventory, spare parts lists, equipment rental, and track other company operations.

• Used SAP software to manage procurement, sales, and input information for company processes.

• Performed internal quality audits for the company. Verified that the different departments were following company protocols and policies, in line with company targets. Verified that financial information provided by each department was accurate and that the information was reported properly.

April 2012 – December 2012

Trateccol, Medellin, Colombia

Maintenance Engineer Supervisor

• Supervised approximately 64 technicians and contractors which performed maintenance and repairs of large construction equipment.

• Verified that all work was performed satisfactorily, met quality standards, and on time.

• Ordered parts required for equipment repairs.

• Maintained an inventory of all tools in the shop assigned to each technician.

• Developed maintenance plans; corrective, preventive and diagnostic for clients based on equipment service hours.

Organizations:

ACIEM – Asociacion Colombiana de Ingenieros

Languages: Proficient in Spanish

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