Customer Service Data Entry

***** * **** ** ***. *** TULSA, OK *****

PHONE 612-***-**** (CELL) • E-MAIL **********@*****.***

MAIV VUE

OBJECTIVE

Customer Service and Phlebotomist

SUMMARY OF QUALIFICATIONS

Possess 10 years of customer service experience.

Experienced in inventory and stocking.

Computer skills include: Word, Excel, PowerPoint, and Internet.

Bilingual in English/Hmong (speak and read).

Experienced working with diverse populations.

PROFESSIONAL EXPERIENCE

02/16 – Present St Francis Hospital Tulsa, Ok

Phlebotomist – Perform venipuncture/arterial blood collections, blood culture, computer data entry or typing, centrifuge blood samples, transport all specimen samples to laboratory, code trained and worked with a large number of patients varying in all age and health status.

10/15 – 01/16 Oklahoma Blood Institute Tulsa, Ok Phlebotomist – Screening donors, verify all donors information, blood pressure, data entry and typing, collect blood samples from patients, take temperatures, check hemoglobin and hematocrit.

03/13 – 05/15 Internal Revenue Service Fresno, CA Mail Clerk (Per Diem) - Receive, open, and sort documents including tax returns, correspondence, and certified mail. Deliver documents to appropriate recipients. Track and maintain records of mail shipments. Maintain database of information.

09/14 -12/14 Fresno County Clerk Fresno, CA

Election Clerk (extra work) – Data entry, extract and sort ballots, signature verify, answering multi-line telephone system, filed documents, and other resources as needed.

EDUCATION

Fresno City College, Fresno, CA. Currently pursuing AS Degree in Human Services, Social Work Option.

Cesar Chavez Adult School, Fresno, CA. Certificate awarded in Professional Office Assistant.

Cesar Chavez Adult School, Fresno, CA. Diploma received.

Board of Certification ASCP, Tulsa, OK. Phlebotomy technician certification

American Heart Association, Tulsa. OK. CPR certified

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