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Manager Customer Service

Location:
Pretoria, GP, South Africa
Salary:
8000
Posted:
May 23, 2018

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Resume:

THABO SAMUEL MOTSEPE

PERSONAL DETAILS

ID Number 840**********

Gender Male

Nationality South African

Martial Status Single

Health Status Good

Home Language Setswana

Criminal Offence None

Driver’s Licence Code 10 PDP

Contact No. 073-***-****

LANGUAGES

English and Tswana

EDUCATION

Institution Rose bank College

Qualification Diploma in Business Information Technology

Subjects Passed Accounting 101

Business Communication

Business Information Systems

Business Management

End User 1 and 2

Marketing

Macro and Micro Economics

Hardware and Networking 1 and 2

Visual Basics (VB.Net)

Institution Shatema Academy

Qualification Call Centre Agent

Subjects Inbound Call Centre Training

(Telephone Skills, Communication Skills, Inbound Management,

Basic Advanced Customer Service)

Computer Training (Intro to MS

Windows, Microsoft Word, Outlook

Express, Internet) Outbound Call

Centre Training (Sales Training,,

Cross Selling and Up Selling, Debt

Collecting,, Negotiations and

Assertiveness Skills)

Name of School Mabothe High School

Highest Standard Grade 12 (Matric)

Subjects Passed Setswana

English

Afrikaans

Business Economics

Accounting

CAREER GOALS

I wish to design networks and be database administrator not forgetting a help desktop support.

WORK EXPERIENCE

Company

Occupation

Duration

Company

Occupation

Duration

Company

Occupation

Duration

Company

Occupation

Duration

Solutions Worx

Print Consultant (Konica Minolta)

Five Months

Ipsos Markinor

Call Centre agent

Six Months

Upton Kodak Express

Customer Consultant

Twelve Months

Gadgitech Solutions

IT Specialist

Twelve Months

INTERESTS AND ACTIVITIES

Watching TV, Listening to Radio, Sports, Surfing the net, Designing and Computer games

REFERENCES

1) Mart-Marie van Rooyen (Principal)

Rose bank College

Contact (012-***-****)

2) Sharlene / Taimon (Shatema Academy)

Tel (011-***-**** / 1585

3) Ipsos Markinor

Thulani Jale (Manager)

Tel (011) 68-8400

4) Solution Worx (012-***-****

5) Upton Kodak Express

Rachel (Manager) Tel (012-***-****

6) Gadgitech Solutions

Archibald Mashau (Manager)

Tel(012-***-**** (



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