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Sales Representative Customer Service

Saint Thomas, Ontario, Canada
May 23, 2018

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Erin Annett

*** **** **, **. ******, ON N*P *B* 226-***-****/519-***-****


To gain full time employment with in your organization where I improve my skills and exceed your companies expectations.


OTC Group July 2014- Present

Customer Service

Work from home answering calls promoting various automotive companies.

Responsible for booking appointments at a rate of 10 or more per shift

Promotions for BMW,GM, Mercedes-Benz,VW,Ford and other various dealerships

Leaded a team of 5 supervised and listened to calls.

Kept track of there 8 hour as well as coached and trained my team once per week.

Worked in the office once per month meeting with team to go over month.

LHSC (Victoria Hospital) July 2011- July 2013

Office Administration

Ensure accuracy of patients appointments

Call Patients 24-48 hours prior to appointment as a reminder

Keeping patients files organized and up to date

Inputing patients information and data into computer system

Type letters and or instructions for doctors, to be filed or sent out

TELUS Mobility September 2006-July 2011

Senior Sales Representative/ Marketing Representative

Worked with clients to determine what cell phone, rate plan, and features best met their personal and business needs

Was the health and safety rep for our location and all of South Western Ontario

Shipped and received product

First Key holder responsible for opening and closing store

Counted money at opening and closing of every shift, made sure deposits were ready and did change orders at the bank.

Was in charge of operations, ensuring that clients contracts, sales for the day were done properly and then filed

Went to different locations to help administrate all marketing change over

Successfully completed Leadership Development Program

Chosen out of 100 people to lead different sales incentives for all of south western Ontario

Number 1 in the region and number 4 in Canada for 5 years.

Was left in charge of store when manager was away, first contact person

Administrated conference calls for all of south western Ontario monthly and participated in the calls weekly


Fanshawe Collage

Office Administration Diploma June 2009-September 2010

Human Resources Diploma September 2003- May 2005

St. Josephs Catholic High School

OSSD September 1999- June 2003


Can type 30-50 words per minute

Strong computer skills

Quick learner


Extensive Health and safety training updated yearly

CPR and First Aid training

References Available Upon Request

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