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Project Manager Program

Garland, Texas, United States
May 23, 2018

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**** **** **** ***** *******, Texas 75089



Dynamic Senior Program / Project Manager with more than 20 years of IT industry experience. Demonstrated expertise leading high profile project implementations and DEV/OPS for various external clients and internal IBM divisions - ERP platforms, CRM Siebel, Citrix, Lawson and BaaN (requirements through life cycle). Proven experience managing budgets, resources, MS project planning, life cycle management, environmental management and cloud implementations. Skilled with third-party software including IBM Rational Team Concert, SAP Crystal Reports, Safari ReportWriter, Hyperion, ADP, Ceridian, Vertex, TaxWare, FastTax and TeamTrack. Strong expertise serving as Agile and EVM Project manager and Scrum Master for numerous internal IBM applications and Agile methodology implementations.

Project Management Budget Analysis Audits Project Implementation Process Design System Analysis M&A

Technical Deployment Reporting AP / AR Functional / Financial Consulting Team Leadership / Motivation

Process Improvement ERP Implementation / Customization Sales Automation Risk Management IT Security

Software Development Application / Project Implementation Payroll Agile Methodology Client Relations

Needs Assessment Cost Accounting Project Management Cost / Benefit Analysis

Expense Control Financial Analysis General Ledger Financial Statements General Ledger Internal Controls

Change Management International Business Joint Ventures P&L Restructuring Start Ups / Turnarounds

Strategic Planning Policy Development Benefits / Compensation IT Infrastructure / Design Data Warehousing

Network Administration Software Development QA / Testing Deployment / Migrations Risk Management


RW Consulting Dallas, Texas 1/2017 – current

Program Manager consultant – Corporate Tax Consultant – Financial Planner

Program / Project Management consulting and training.


Satisfy various client needs for PM methodology structure changes and migrations, MS Project creation and upkeep, Excel templates, Report creations, etc.

IBM GLOBAL SERVICES Dallas, Texas 1/1999 – 1/2017

World's largest business and technology services provider.

Solution Program Manager / IBM Internal 2012 – 2017

Highly visible strategic role, providing guidance and direction on the requirements, design, development, deployment and life cycle management of internal sales force applications (20,000+ salesforce), Enterprise applications (ERP), Integration and migration strategies organization-wide. Actively partnered with key process stakeholders in the development of integrated-IT roadmaps, implementation and adoption of game-changing technology solutions to support and expand business capabilities. Responsible for a team of up to 20 Direct Reports comprised of Project Managers, Project Leads, Scrum masters, Architects, Developers, Testers and managed Onsite / Offshore teams of Contractors.


•15+ years of experience in project management, organizational programs, and related areas.

•5+ years of supervisory or program management experience, including cross-functional management.

•5+ years of experience in functional consulting

•Demonstrated advanced knowledge of and experience with budget management, including experience with financial principles, forecasting techniques, and the ability to analyze and prepare complex budgetary statements.

•Demonstrated experience managing and implementing medium to large programs, including identifying, maintaining, and/or adjusting the cost, scope, and resources, managing vendors, and overseeing the formal planning, tracking, and reporting of program performance.

•Strong communication skills (oral and written).

•Experience with team-based program management tools, such as Microsoft Project, Rational Team Concert, etc.

•Migrated all teams to Agile / Scrum from waterfall.

•IBM Agile certification, Rational Team Concert administrator, IBM Functional Consultant certification

•Outstanding performance reviews all years, high billable hours utilization rate,

Agile Senior Project Manager / IBM Internal 2014 – 2017

Managed CRM Sales Automation projects including Managed Territory Optimization Program and Agile methodology implementations.


Directed CRM Sales Automation projects including Managed Territory Optimization Program and Agile methodology implementations.

Agile Project Manager, Scrum Master / IBM Internal 2013 – 2014

Implemented TOP and Agile methodologies for CRM deployments.


Scrum master for project and instructed team in agile implementation

Earned Value Project Manager / IBM Internal 2005 – 2008

Tasked as Senior Project Manager for Siebel waterfall and Method Blue implementations. Maintained compliance with IBM EVM Center of Competency requirements.


Provided finance and Aurum sales force automation suite training for CRM and Crystal reporting.

Managed budgeting and resource management including MS project, life cycle and environmental management for cloud implementation.

Project Manager / IBM Clients 2003 – 2004

Managed projects for Solectron, Inc. and the BaaN ERP deployment.


Provided application customization supervising BaaN functional analysts and developers.

Senior Consultant, Financial Application Consultant / IBM Clients 1999-2003

Lead projects for clients including Herman Miller, Inc., Atlanta Public School System, CVS and Blockbuster. Managed implementation of the Lawson ERP system for the Atlanta Public School System providing software customization utilizing Capability Maturity Model Integration.


Served on BaaN Factory implementation providing initial project delivery.

Additional Experience:

Financial Consultant ERP, Deloitte Consulting, Dallas, TX 1-1997 – 1-1999

Financial Controller, Philips Consumer Communications, Dallas, Texas 1/1995 – 1/1997

Tax Director, CompUSA, Dallas, Texas 1/1993 – 1/1995

Tax Director, Super Club NA, Dallas, Texas 1/1988-1/1993


Bachelor of Arts in Accounting

Southern Illinois University, Carbondale, Illinois


Certified Public Accountant

Certified Waterfall and IBM Method Blue Project Manager

IBM Certified Agile Solution Program Manager

IBM Certified Senior Consultant / Baan and Lawson ERP Systems


Microsoft Office Suite, MS Project, Lawson Enterprise Reporting, IBM Rational Team Concert,

SAP Crystal Reports, Safari ReportWriter, Hyperion, ADP, Ceridian, Vertex, TaxWare,

Team Track, Siebel CRM Suites.

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