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Training Specialist and Instructional Designer

San Francisco, California, United States
May 21, 2018

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Provident Credit Union

Training Specialist April 2017-February 2018

Created and conducted instructor-led and virtual training such as employee orientation, leadership development, product knowledge, technical and sales training for existing employees and new hires.

Designed and developed self-guided e-Learning videos using Adobe Captivate.

Acted as a mentor/coach/Train the Trainer on multiple projects and onboarding new colleagues.

Collaborated with subject matter experts and cross functional teams to maximize training effectiveness and executive training initiatives.

Managed the Learning Management System included assigning and uploading in SCORM form.

Administered surveys/evaluations to leaders noting strengths and gaps post training.

Prepared learning content such as training guides, handouts, instructional manuals and job aids.

SkillPath-National Seminars

Corporate Trainer/Seminar Trainer (contractor) February 2016–April 2017

Delivered 100+ 1 and 2 day trainings for groups ranging in size from five to over 150 learners.

Supplemented existing content with custom instructional design of current trends and best practices.

Conducted needs assessments to determine knowledge gaps and identify training solutions.

Presented information using instructional techniques such as group discussion, role play and exercises.

Utilized the ADDIE Model and the Adult Learning Theory to develop effective training programs.

Fred Pryor

Corporate Trainer (contractor) December 2015–April 2017

Collaborated with leaders in assessing needs and skill gaps to determine learning objectives.

Tailored and organized training content to coincide with organizational objectives and industry trends.

Delivered material focusing on Adult Learning Theory and instructional techniques.

Trained onsite for clients such as Ericksson, US Navy, Salvation Army, Sunbelt Rentals, also provided recommendations on future training opportunities.


National Alliance for the Mentally Ill of Greater Chicago Over 6 years

Course Facilitator/Panel Speaker for Crisis Intervention Training

Trained the Trainer.

Taught learners the skills to identify and cope with people diagnosed with chronic mental illness.

Facilitated support groups with the purpose to educate and provide support to individuals in crisis.

Led discussions on mental health to familiarize police officers attending Crisis Intervention Training.

First bilingual in Spanish facilitator in Illinois to deliver classes.


The Chicago School of Professional Psychology, Master of Arts in Industrial/Organizational Psychology DePaul University, Bachelor of Science in Commerce

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