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Customer Service Manager

Alexandria, Louisiana, 71301, United States
12.00 an hour
May 21, 2018

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Lindsey Marie McCan

**** *** ***

Natches, La ***56



A highly dedicated and proactive individual with sufficient experience in answering inquiries and resolving customer complaints. Extremely fast learner, capable of exceeding in a fast-paced environment and one who demonstrates exceptional leadership skills. Maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Friendly, intuitive, and flexible with great personable and organization skills. A team player and an activist to help improve the quality of the business and customer experience.


Guilbeau's Wireless

Customer Service/Sales Rep

Apr 2014 - Feb 2016

Managed wide variety of customer service and administrative task to resolve customer issues quickly and efficiently. Recommended, selected and helped locate products based on customer request. Helped stock products and count inventory. Made sales transactions and handled money.

Ninfas Mexican Restaurant


Jun 2013 - Nov 2013

Waited on multiple customers throughout the restaurant. Enthusiastically and appealingly describe food and drink specials to guest. Processed orders on a computerized point-of-sale system.

Poppa T's Bar & Grill


Oct 2012 - April 2013

Waited on multiple customers throughout restaurant and in bar area. Processed orders on a computerized system. Closed out cash register and bar and prepared cashier report. Stocked and counted inventory.

McCann's Seafood

Operations Manager

Feb 2008 - Sept 2012

Managed all business inquiries involving both wholesale and retail. Maintained up-to-date account distributing information as well as weekly inventory. Completed all point to sell opening and closing procedures, including counting the cash register drawer, providing a cashier report, and making daily deposits. Sanitized and checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning. Provided an elevated customer experience to generate loyal clientele. Made weekly deliveries.



Jan 2007 - Feb 2008

Waited on multiple customers throughout restaurant area. Processed orders on computerized system. Closed out cash register and prepared cashier report.

Mojo's Blews & Brews

Head Bartender

Dec 2006 - June 2003

Open and stocked bar daily. Scheduled shifts weekly for employees. Counted down all cash registers before and after closing. Resolved any and all issues dealing with staff, customers and maintenance. Delighted tasks to employees and helped to provide a clean, healthy work environment.

Tan Express

Operator/Sales Manager

May 2002 - Sept 2004

Obtain a certified tanning license.

Opened salon daily and prepared the salon for the day. Operated all tanning equipment, including computerized system that regulated the timing on the machines. Checked all clients in and out. Provided them with complete assistance throughout the whole process and offered advice as well as facts concerning any questions. Cleaned and sanitized all equipment. Welcomed customers and personally assisted them on purchases. Inventoried and ordered products influenced by stock count or for special customer request. Counted down register daily. Suggested ideas to help ways of bringing in new clientele. Helped improve the overall flow and function of salon. Helped with ideas and made improvements to enhance better quality and overall satisfaction with customer experience

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