Dawn M. Love

**** ******** **.

Las Vegas, NV. **147

630-***-****

ac5ivv@r.postjobfree.com

OBJECTIVE:

I am looking for a career with a company that will give stability and longevity. I have experience in loan processing, collections, billing and administrative work.

WORK RELATED EXPERIENCE:

• Eight years experience as a loan processor

• Four years experience in collections

. Four years experience in billing

. Exceptional customer service skills

. Extremely organized and able to multi-task

EMPLOYMENT HISTORY:

October 2014- Present LOAN QUALITY ANALYST

THE FEDERAL SAVINGS BANK

LAS VEGAS, NV.

Send initial disclosures out to borrowers

Review signed/dated disclosures

Review all supporting documents

Request all 3rd party orders for file

Submit file to Processing/Underwriting

April 2011 – April 2014 LEAD OPERATIONS REP

BANK OF AMERICA

ROLLING MEADOWS IL.

Requesting systems for employees

Canceling home loans

Correcting post closing documents

Review and submit Flood and Homeowners Ins.

Customer Service

October 2010 – April 2011 SUPPORT SERVICES SPECIALIST/CONTRACTOR

ADECCO CONTRACTOR FOR BANK OF AMERICA

SCHAUMBURG, IL.

Submitting Home Loans to Processors

July 2007 – October 2010 ADMIN ASST/BILLING CLERK

C.H. ROBINSON WORLDWIDE INC

ELK GROVE VILLAGE, IL.

Monthly Billing

Filing

Front desk customer service

August 2006 – March 2007 BILLING CLERK

WHEATON SANITARY DISTRICT

WHEATON, IL.

Monthly Billing

Customer Service

April 2006 – July 2006 LOAN PROCESSOR

MORTGAGE SPECIALISTS OF IL

LOMBARD, IL.

Opening home loans

Working all conditions for home approval

Customer Service

Preparing approved home loan for closing

November 2004 – April 2006 BROKER COORDINATOR

WYNDHAM LENDING GROUP/IMPAC LENDING

OAKBROOK TERRACE, IL.

Opening home loans

Working all conditions for home approval

Customer Service

Preparing approved home loan for closing

January 2002 - October 2004 WHOLESALE ACCOUNT MANAGER

FIRST NATIONAL BANK OF AZ

LAS VEGAS, NV.

Opening home loans

Working all conditions for home approval

Customer Service

Preparing approved home loan for closing

July 1998- December 2001 COLLECTIONS SPECIALIST

SALLIE MAE CORPORATION

LAS VEGAS, NV.

Setting up programs for monthly payment

Collecting on open accounts to bring to a close

Customer Service

EDUCATION:

• Graduated from Rancho High School in 1989

• 2 years of college courses at U.N.L.V. and Clark County Community College

ACTIVITIES:

• Regional champion in softball • Outdoor adventurer

• State champion in volleyball • Traveling

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