Project Customer Service

Xinge Zhang

**** **** ******** **** **********, VA, 22801 540-***-**** *******.*****@*****.***

OBJECTIVE

To obtain a full-time Business Analytics position utilizing my skills in Data Analysis, Project Management, and System Design & Development

EDUCATION

James Madison University May 2018

Bachelor of Business Administration B.B.A

• Major: Computer Information System. Minor: Business Analytics

• Cumulative GPA: 3.089

IT SKILLS

Business Process Modeling, Enterprise Architecture using UML, Network Diagram with Visio. System Analysis with SDLS, Scrum, Project Managing and Feasibility Analysis with Microsoft Project. Server Administration with Amazon Web Service(AWS), Putty and Linux. Descriptive Analysis, Data Mining, Predictive Analysis with Microsoft Excel (Simulation, Regression, Forecasting, Sensitive Analysis, Classification, Prediction) and Data Visualization with Tableau. Web Programming and GUI Design using Java, C#, ASP.NET, HTML with NetBeans, Visual Studio. Database Design, Data Warehousing, Data Mining using SQL Queries in Oracle, Microsoft SQL Server and ERD in Visio.

WORKING EXPERIENCE

Project Manager at DataHunter Inc. Internship Beijing June,2017-August 2017

• Liaison between the IT developers and client requirements.

• Tracked project performance using Microsoft Project, and helped holding the sprint meeting.

• Developed comprehensive project plans to be shared with clients as well as other staff members.

• Created the Demo Excel Dataset for DataHunter Official website PROJECTS

StartUP competition Deloitte Spring 2017

• Proposed a solution of building a Biking Sharing System to improve the campus.

• Applied the Feasibility Analysis (technology, economic and organizational) of the solution.

• Generated the Use Case Diagram and Use Case Description for the solution.

• Directed system operating model, and data analytics. CIS Capstone Project CIS484 JMU Spring 2018

• Built a Comprehensive development and implementation of enterprise-level Peer Rewarding System using object-oriented methodologies, database driven architectures, systems analysis and design procedures, data analysis and project management skills.

• Responsible for programming the main functionalities using Visual Studio, integrating APIs including PayPal, tableau and Google Visualization in to the system and building the Analytics Dashboards ACTIVITIES&COMMUNITY SERVICES

Peer Assisted Study Sessions Leader James Madison University Learning Center January 2017-May 2017

• Tutor for Management Science course.

• Helping over 150 students to understand Linear programming, Simulation, Regression, Forecasting and using Microsoft Excel with Solver, Decision Tree and Sensitive Analysis. Technology Officer of Chinese Student & Scholars Association at JMU

• Social Media managing and marketing.

• Provide technical support for events.

Volunteer Harrisonburg Cat’s Cradle September 2016-June 2017

• Customer Service

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