Curriculum Vitae
Debanjan Sarkar
A: C*, A Block, Meenaganga Apartments, Kestopur, Kolkata, West Bengal, 700102
E: ********.*******@*****.***
M: +91-964*******, +91-999*******
Professional Summary
Having 2+ Years of experience in NOC and networking in various environments.
Experienced as a NOC Engineer in VoIP department (VOS softswitch,Nexge,Genband,Dialler, DID,Basic Asterisk Operations, IP Tables,VPS,PBX,Wireshark).
Individual contributor and self-updated with technological trends and innovations.
Career Objective: -
To secure a position that enables me to utilize the knowledge gained in my field which offers professional growth while being resourceful, innovative and flexible as well as to enable me to realize my managerial and organizational skills
Roles and Responsibilities:-
Responsible for NOC (Network Operations), Clients and Carriers.
NOC Handling (National, International).
Configuration (Routing), Troubleshooting and testing of VoIP services.
Carrier testing and coordination.
New route creation as per test parameters.
Monitor VoIP servers/ switch and raise trouble ticket to client’s/venders.
Resolving tickets opened by Clients in timely manner.
Route/traffic analysis as per SIP error codes in real time monitoring.
Configure and make live client’s accounts on VoIP Switch, VOS3000, NEXGE, ITEL, Dialer.
Traffic Load Balancing
Creating accounts in PBX.
Weekly Server Maintenance.
New Carriers creation on Dialer
Creating DID and Reseller Accounts.
Routing the calls as per required scenario.
Performing manual testing on destination’s via vendor, to check their performance.
Dispute analysis, rates verification and CDR analysis.
Monitoring port usage graph on sensitive Client/Vendor.
CDR monitoring for profitability on each successive carrier/client.
Rate and routing management to various clients (LCR based routing).
Making reseller endpoints, calling Plan, bindings, routes etc.
Configuration and troubleshooting of SIP devices.
Troubleshooting issue related voice codec’s G723, G729, G711 etc.
Troubleshooting the network for connectivity related issues to trace the source of problem.
Taking Packet captures by Wireshark and analyzing the packets.
Messages (1XX, 2XX, 3XX, 4XX, 5XX) and the ISDN Cause Code.
Troubleshooting of Voice issues (call drop, voice problem, call failed, codec issues, PDD, DTMF, ASR, ACD issues etc).
Experience
NOC Engineer October 2015 - June 2016
Jaina Systems network Pvt. Ltd, Kolkata
NOC Executive July 2016 – January 2018
ETeleconnect.com Pvt Ltd, Noida
Network Engineer Feb 2018 – Current till Date
Microtalk India Pvt Ltd, kolkata
Voip Specialties: Good Communications Skills, in -depth knowledge of VOIP & its features & services &team building, strategic planning, leadership, professional development.
Education :
Qualification
Nameof Institution
University/Board
Yearof Passing
Percentage
B.Tech(CSE)
MCKV Institute of Engineering
WBUT
2014
70.4
Higher Secondary
KatwaKashiram Das Institution
WBCHSE
2009
66.2
Secondary
KatwaKashiram Das Institution
WBBSE
2007
86.12
BEHAVIOURAL SKILLS:
A systematic, organized, hardworking and dedicated team player with an analytical blend of mind, determined to be a part of a growth-oriented organization.
Potential of handling multiple challenging tasks easily and capable of meeting deadlines.
Open to learning.
Knowledge of Switches
1.VOS
2.Nextone
3.Nexge
4.Sonus
5.VPS(VoipSwitch)
TRAINING ATTENDED:
Organization : Noble Institute of Vocational Training, Saltlake
Course : Web Based Enterprise Application Development using J2EE
Duration : 6 Weeks
Grade Obtained : “A+”
TECHNICAL PROJECT DETAILS:
Project Title : ONLINE OUTDOOR PATIENT-DOCTOR BOOKING SYSTEM
Organization : M.C.K.V Institute of Engineering
Technology Used : Front-End:J2EE, Back-End: Microsoft SQL Server
Duration : 1 year
Team : 6 Members
Role : Designing & Team Leader
Grade Obtained : “A+”
Computer Skills :
Operating System: - Windows XP,7,8,10, familiar with Linux.
Route Testing/Troubleshooting Tools: -iTest, Wireshark, Barracuda Load Balancer
Hobbies :
Playing Cricket
Travelling.
Photography.
Strengths :
Positive attitude.
Flexible nature & Execute strategy.
Honest, Sincere, Hardworking, Willingness to take higher responsibilities
Personal Details
Name :- : Debanjan Sarkar
Father’s Name : Radhashyam Sarkar
Date of Birth : 12th September 1991
Sex : Male
Marital Status : Unmarried
Languages Known : Bengali, Hindi, English
Permanent Address : SubodhSmriti Road, ShriDurgaPalli, Katwa, Burdwan
Present Address : C1, A Block, Meenaganga Apartments, Kestopur, Kolkata, West Bengal, 700102
Telephone : +91-964*******, +91-999*******
Declaration:-
I hereby declare that the above information is correct to the best of my knowledge.
Date: - (Debanjan Sarkar)