Technical Lead

Profile:

* ***** ** ***** ** experience.

*+ years of experience on IBM AS400, SQL and Query400.

4+Years of experience in the Production Support environment of various applications that includes incident, request, release and problem management.

3+ years of experience in requirement gathering, writing business and technical specifications, coding, analysis, designing and testing of various applications.

Experience in UAT testing.

7+ years of experience in Healthcare Domain (AHM 250 certified).

Summary:

Experience in all phases of the Software Development Life Cycle (SDLC) including requirement gathering, analysis, design, implementation, testing and deployment.

Continuously working on process improvement and automation of manual task.

Exceptional documentation skills for functional requirement and complex logics.

Defining test cases, test plans, analyzing bugs, interacting with QA / development teams in fixing errors.

Hold brain storming session with stake holders to assess the risk and plan mitigation steps.

Conducting Weekly Status meetings as part of Project Status Tracking.

Assist project manager in project plans and teamwork assignments, identifying resource needs, directs daily work efforts, and tracking key project milestones.

Updating project plans and status reports based upon status meetings and milestones completions.

Management of production support and quality assurance/control for delivery

Allocation of tasks to the team members offshore and testing their work as part inspection/ quality control

Onshore-Offshore Co-ordination by involving on site and offshore teams through Skype/Webex in regular team meetings.

Technical Skills:

Business Analysis

Process Analysis, Requirement Analysis, detail design, Business Rules, system integration, team building and Production Support.

Technologies

AS400 systems, AWS

Languages

RPG/400, CL/400, RPGLE, CLLE, Free format, SQL, Python, C++

Tools

SEU, SDA, DBU, DFU, RLU, QUERY/400,Aldon, Hawkeye, Iseries Navigator, Aldon, ASSET, Splunk

Database

DB2/400

Professional Experience:

Client: Humana Inc., Louisville KY Aug 2015- Till date

Role Technical Lead

Nature Production Support and Enhancement

Application IBM AS400

Humana Inc, is a Fortune 100 company that markets and administers health insurance in the United States. CBIS handles everything from enrolments, agent contracting to billing and payments. It also interfaces with many other external systems.

Identify the manual process and work towards in getting it automated.

Analysis and recreation of the reported issue in the test environment, identifying the root cause and to create knowledge articles for team members.

Responsible for gathering requirement from operations team for any enhancement required in back office operations task.

Communicate (verbal/written) with the stakeholders and vendor in case of any issue and work towards its resolution.

Lead in managing critical incidents including root cause analysis and providing regular updates to senior management

Monitoring live jobs and resolving production issues

Languages RPG/400, CL/400, RPGLE, CLLE, Free format, SQL

Tools SEU, SDA, DBU, DFU, RLU, QUERY/400,Aldon, Hawkeye, Iseries Navigator,Aldon, ASSET, DB2/400

Client: Omnicare Development Support, Cincinnati Ohio Aug 2014 – July 2015

Role Technical Lead

Nature Process improvement and Enhancement

Application AS400

Omnicare is a comprehensive provider of pharmacy and related services to elder care and other specialized health care settings. The Long Term Care division is the largest provider of pharmacy and related services to senior communities across the country.

Manual checks were automated and alerts were implemented and were moved to L1 team to monitor.

Attend meetings and interact with clients on new requirement and define priorities

Implementation focus & facilitate new release activities and fine tuning of applications for performance and system documentation

Preparation of technical design documents

Review of offshore development work

Providing resolution to the OASIS level 3 incident.

Languages RPG/400, CL/400, RPGLE, CLLE, Free format, SQL

Tools SEU, SDA, DBU, DFU, RLU, QUERY/400,Aldon, Hawkeye, Iseries Navigator,Aldon, ASSET, DB2/400

Client Humana Inc., Louisville KY Jan 2011 – July 2014

Project CBIS

Role Developer

Nature Development

Application AS400

Developing new applications as per requirements given by business.

Understanding the requirements and creating technical design.

Actively involved in meetings with business to discuss on various functionalities.

Create knowledge articles for team members.

Lead the junior team members and provide them assistance when required.

Code Review, Analyzing test results and quality audits.

Delivery of changes to client/business

To get the query resolution from business for any requirement gap

Preparation of technical design documents

Languages RPG/400, CL/400, RPGLE, CLLE, Free format, SQL

Tools SEU, SDA, DBU, DFU, RLU, QUERY/400,Aldon, Hawkeye, Iseries Navigator,Aldon, ASSET, DB2/400

Company: Infopark Technology June 2009 – Dec 2011

Role Faculty (Instructor)

Application Networking and C++

Infopark Technology is an ISO 9001:2008 certified Institute which provides industrial training, handles/maintains networking for other companies and provides academic courses.

Responsibilities:

Training the new associates/joinees in C++ language and networking concepts.

Education: BTech in Electronics and Communication Engg., 2009

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