Customer Service Sales Representative

Darriel Green

**** ****** *** ********, * *****

Email address, ************@*******.***

Phone#949-***-****

I am seeking a responsible position in the field of Customer Service or Technical/Material Support that will allow me to apply my experience with a progressive organization that provides growth opportunities.

Work Experience:

J2 Global, Inc. Hollywood, Ca

Outbound Sales Representative

January 2015-Present

Place out bound calls to create new leads, up sale eFax® products

Create and maintain customer accounts,

Trouble shooting, account resolutions

Work Experience:

Vxi Global Solutions LLC Los Angeles, Ca

Telesales Rep for Verizon Fios

March 2014 – November 2014

Outbound Calls, Sales and Customer Service for Verizon Fios Upsell

Data Entry, Technical support, Customer service

Verizon Wireless Work Experience:

Irvine, CA

Sr. Customer Service Representative

March 1995–January 2012

Extensive phone experience including billing, trouble-shooting and technical support.

Dispute resolution, account reconciliation and investigative research.

Interface and support of fraud investigations, virtual messaging, processing internet orders, online chat

Account Management, provide account Analyst,

EDUCATION

Pasadena City College, Pasadena, CA

BUSINESS Skills

Microsoft Word, Excel, Organization Skills, Communication Skills

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