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Customer Service Data Entry

Alexandria, Louisiana, United States
May 20, 2018

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Kristen Gassiott

*** ******** ****

Woodworth, La. 71485



January 2011- May 2018 Alexandria Business Machines

Customer Support Specialist

- Inside and Outside Sales

- Customer Service

March 2010 – May 2010 River Cities Credit Union Alexandria, La


-Paying, Receiving and making loan payments for members.

Dec. 2008 – March 2010 Red River Bank Alexandria, La.


-Paying, Receiving and making loan payments for customers.

-Tax Deposits

-Assisting customers with their accounts.

May 2008 – Nov. 2008 Paycheck Loans Alexandria, La.

Assistant Branch Manager

-Maintenance of Checking accounts and Reconciliation.

-Supervision of Loan Officers to ensure duties were performed.

-Insure daily balancing of all employees.

-Train and supervise new employees.

-Processing Loans

-Collection Calls

June 1999 – Dec. 2007 Capital One Bank Alexandria, La

Teller Line Supervisor

-Direct supervision of teller staff.

-Responsible for completing daily and monthly teller reports.

-Balance ATM, Travelers Checks and Official Checks.

-Completing annual reviews for teller staff.

-Sole control of the vault.

Oct 1995 – June 1999 Office Depot Alexandria, La.

Lead Cashier

-Overseeing cashiers

-Assist customers with finding and checking out merchandise.

-Responsible for completing change order for cashiers.

-Processing credit card applications.

-Assist in answering multi-line telephone system.

Education: January 2009 – December 2009 LSU- Alexandria Alexandria, La.

Business Major

1991 – 1995 Bolton High School Alexandria, La.

Diploma received.

Skills: Ms Office, Word and Excel, Data Entry

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