Engineer Software

ANDREW HARRIS

**** ****** *****, **** ****, FL **746

linkedin.com/in/andrewjharris66

***************@*****.*** 407-***-****

QUALITY ASSURANCE

Application Software Database

Experienced Software Quality Assurance engineer with expertise in test case design, test pass and test scope planning, and manual and automated test case execution. Experienced with component, integration, system, functional, acceptance, and regression testing all within the stages of the Software Development Life Cycle and Testing Life Cycle. Familiar with both Agile and Waterfall methodologies. Detailed and organized in work and planning with good problem solving and analytical skills. Core competencies include:

Product Management

Software Testing/Quality Analysis

Technical Documentation

Release Management

Offshore Development

Team/Test Leader

Training Facilitation

Data/Database Protection

Database Administration and Data Analysis

TECHNICAL SKILLS

Database: Microsoft SQL Server (versions 6.5 – 2017), Postgresql, Microsoft Access, Microsoft SQL Server Administration with T-SQL\SQL, Microsoft SharePoint Server configuration, Database schema comparison testing

Testing Tools: Microsoft Team Foundation Services (TFS), Microsoft Test Manager (MTM), Visual Studio 2012, and Excel

Languages: Java, C#, T-SQL, PowerShell, VB .Net, .Net, XML, HTML, UNIX

Collaboration Tools: SharePoint, Confluence, Jira

Defect Tracking: Proprietary Software, Microsoft Test Manager (MTM), Jira

Virtual Software: VMware (ESX Host/VCenter), Hyper-V

Operating Systems\Network: Microsoft Windows SBS 2011, Windows 2008 R2/ Windows 2012 R2/Windows 2016, Active Directory, Client/Server, TCP/IP

Applications: SharePoint Server 2013 and 2016, Excel, Word, Power Point, Outlook, Visio, WebX

EXPERIENCE

Veritas Software, Heathrow, Florida 2012 – 2017

Sr. Principal Software Quality Assurance Engineer

Quality Technical Lead for testing concerns relative to design, User Interface (UI), daily builds, manual test runs, automation runs, and defect concerns for US and India QA teams. Coordinated QA team workloads, test planning\scope, and query analysis of test tracking\defect databases to ensure test passes and project releases finish within the allotted time frames.

Identified major software implementation issues of a SQL feature design resulting in a timely software release by eliminating the integration of the feature from the sprint\release.

Veritas Software (continued)

Performed escalation testing for SQL field issues, wrote and reviewed technical documentation, conducted training, conducted Beta site visits as well as Beta forum monitoring which all had a positive result on the overall Net Promotor Score (NPS) for the shipping product.

QA scrum team tester for customer escalation project where extensive test plan\test case execution and continuous defect tracking helped in shipping a very successful tool that reduced the overall technical documentation usage.

SQL subject matter expert for a focus group project for a new copy data management product where SQL feature input and integration testing helped with shipping the new product prior to the release date.

Coordinated and tested with India an updated ODBC and OLE/DB product database for access point changes related to PCI/DSS compliance.

Symantec Software, Heathrow, Florida 2005 – 2012

Principal Software Quality Assurance Engineer

Held multiple roles during this timeframe in addition to SME related testing. Coordinated testing of Microsoft product integration for SQL, SharePoint, Exchange, Active Directory, and Small Business Server.

Established test scope, test cases, and MTM test case status and defect reports from database queries; resulted with Microsoft Integration features delivered early during the test cycle.

Responsible for testing a new data protection product designed around small businesses.

Conducted extensive testing of product design. Held multiple meetings with PM, QA, and development regarding testing issues resulting with the requirements and overall design of the product not meeting customer satisfaction.

Veritas Software, Heathrow, Florida 2000 – 2005

Sr. Software Quality Assurance Engineer

Application database protection and integration subject matter expert (SME) for SQL Server.

Created test plan\scope and test cases as well as the execution of manual and automated test case runs for all the supported SQL features.

Conducted TOI (transfer of information) for all new SQL functional areas within the product.

Managed defects as far as creating, verifying, and running regression testing delivering the highest selling feature areas with the lowest call volume per incident.

Created and managed configurations for multiple Windows and SQL systems.

Test lead for a new client/server distributed processing product from the early design phase through the entire product lifecycle.

First QA Engineer to configure and test the system components and databases for a new distributed processing client/server product, fixing many issues and growing licenses and revenue.

ADDITIONAL RELEVANT EXPERIENCE

Software Test Engineer – Seagate Software, Heathrow, FL

Data Processing Operator – McCoy Federal Credit Union, Orlando, FL

EDUCATION

Certificate – Computer Programming (Enrolled), Seminole Sate College, Sanford, Florida

Bachelors of Information Technology, University of Phoenix, Orlando, Florida

Associates of Arts – General Studies, Valencia Community College, Orlando, Florida

CERTIFICATIONS

Microsoft Technology Associate: Database Fundamentals

Certification #: F347-7317

(T-SQL, Database Administration, Entity Relationship Diagrams)

AFFILIATIONS

Member – Professional Association of SQL Server (PASS)

Member – Orlando Chapter, Professional Association of SQL Server (OPASS)

Contributor – MSSQLTips, Brent Ozar Unlimited and Pinal Dave

Participated in Microsoft Application TAP/BETA programs

Participated in VERITAS product database testing at Microsoft Labs

Attended a few StarEast Testing conferences and presented on findings and experiences

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