Seth Wood

*** ******* ****, ***** ******, IL ****3 717-***-**** ac5hap@r.postjobfree.com

Education

Master’s in Business Administration, May 2018

Major: Business

Shippensburg University, Shippensburg, PA

Bachelor of Science in Business Administration, December 2016

Major: Management Information Systems

Shippensburg University, Shippensburg, PA

Computer Skills

WEB DEVELOPMENT

Used HTML/CSS often, and have developed personal and professional sites: MIS242, MIS442

Familiar with JavaScript and JQuery for creating objects, interactivity, and general purposes: MIS242, Codecademy.com

C# and ASP.Net used to create server-side scripting pages: MIS442

Familiar with PHP.

PROGRAMMING LANGUAGES

C programming for Linux terminal and Eclipse IDE: CSC111

C++ used to code for Linux terminal, Eclipse IDE and Windows console: MIS340

Used Visual Basic.NET to create Windows Applications: MIS240

Used Java and Eclipse to write and debug programs, familiar with using Junit for TDD: CSC106, CSC110

DATABASE MANAGEMENT

Familiar with the SDLC. Created an IS using logical and physical data models. Created forms in VS2013: MIS344, MIS355

Used Oracle 12c on a UNIX server, created tables and relationship using SQL: MIS 355

Familiar with MS Access and SQL Server

Also familiar with Project Management Software: MIS446

Experience

SYSTEMS ADMINISTRATOR I ORRSTOWN BANK JANUARY 2017 – JUNE 2018 HARRISBURG, PA

Maintained internal technical support line for employees, remotely assisted employees at all branches and locations

Created user accounts for employees in Windows applications and banking applications such as Jack Henry, 4 Sight, Charlotte

Imaged machines for teller use using Windows Imaging Center. Set up PCoiP boxes for employees

Hardware and software support. Account administration. Assisted others in different IT projects.

Used RemedyForce ticketing system to track and monitor workflow.

TECH SUPPORT TECHNICIAN SHIPPENSBURG UNIVERSITY MAY 2014 – MAY 2018 SHIPPENSBURG, PA

Imaged faculty, staff, and lab computers using SCCM and deployed them as necessary on campus.

Virus removal and optimization of student computers. General software and hardware troubleshooting.

Set up computer labs for general and classroom use.

Assisted faculty, staff, and students with technical, network, and applications support

Worked as a customer service representative at student helpdesk. Tracked workflow in Track-It ticketing system.

As a Grad, maintained undergrad schedule on Humanity app, evaluated tech performance, implemented new hire training program

MANAGER PAPA JOHN’S PIZZA OCTOBER 2009 – MAY 2014 SHIPPENSBURG, PA

Directed workflow for crew of anywhere from four to ten people

Monitored sales and labor

Worked with customers, and trained new employees in CSR tasks, POS system, and all other aspects of job.