Seth Wood
*** ******* ****, ***** ******, IL ****3 717-***-**** *************@*****.***
Education
Master’s in Business Administration, May 2018
Major: Business
Shippensburg University, Shippensburg, PA
Bachelor of Science in Business Administration, December 2016
Major: Management Information Systems
Shippensburg University, Shippensburg, PA
Computer Skills
WEB DEVELOPMENT
Used HTML/CSS often, and have developed personal and professional sites: MIS242, MIS442
Familiar with JavaScript and JQuery for creating objects, interactivity, and general purposes: MIS242, Codecademy.com
C# and ASP.Net used to create server-side scripting pages: MIS442
Familiar with PHP.
PROGRAMMING LANGUAGES
C programming for Linux terminal and Eclipse IDE: CSC111
C++ used to code for Linux terminal, Eclipse IDE and Windows console: MIS340
Used Visual Basic.NET to create Windows Applications: MIS240
Used Java and Eclipse to write and debug programs, familiar with using Junit for TDD: CSC106, CSC110
DATABASE MANAGEMENT
Familiar with the SDLC. Created an IS using logical and physical data models. Created forms in VS2013: MIS344, MIS355
Used Oracle 12c on a UNIX server, created tables and relationship using SQL: MIS 355
Familiar with MS Access and SQL Server
Also familiar with Project Management Software: MIS446
Experience
SYSTEMS ADMINISTRATOR I ORRSTOWN BANK JANUARY 2017 – JUNE 2018 HARRISBURG, PA
Maintained internal technical support line for employees, remotely assisted employees at all branches and locations
Created user accounts for employees in Windows applications and banking applications such as Jack Henry, 4 Sight, Charlotte
Imaged machines for teller use using Windows Imaging Center. Set up PCoiP boxes for employees
Hardware and software support. Account administration. Assisted others in different IT projects.
Used RemedyForce ticketing system to track and monitor workflow.
TECH SUPPORT TECHNICIAN SHIPPENSBURG UNIVERSITY MAY 2014 – MAY 2018 SHIPPENSBURG, PA
Imaged faculty, staff, and lab computers using SCCM and deployed them as necessary on campus.
Virus removal and optimization of student computers. General software and hardware troubleshooting.
Set up computer labs for general and classroom use.
Assisted faculty, staff, and students with technical, network, and applications support
Worked as a customer service representative at student helpdesk. Tracked workflow in Track-It ticketing system.
As a Grad, maintained undergrad schedule on Humanity app, evaluated tech performance, implemented new hire training program
MANAGER PAPA JOHN’S PIZZA OCTOBER 2009 – MAY 2014 SHIPPENSBURG, PA
Directed workflow for crew of anywhere from four to ten people
Monitored sales and labor
Worked with customers, and trained new employees in CSR tasks, POS system, and all other aspects of job.