Customer Service Sales Associate, Operations

SUMMARY

Enter a fast-growing environment where one can build upon current and new skills, to help improve the organization and grow personally. Recent college graduate with a 3.3/4.0 GPA where I learned comprehensive data/financial analysis, financial assessment of statements and strategic planning. A team player who has demonstrated ability to interact effectively with managers and coworkers.

EDUCATION

●Bachelors of Business Administration and Finance: The University of Texas at Tyler- College of Business Technology: Graduate May 2018

SOFT SKILLS

●Outstanding verbal and communication skills.

●Ability to manage multiple projects while meeting deadlines.

●Prioritizing and strategic planning.

●Strategic Management (Business models and Business Analytics).

●Preparation of the CCENT & CCNA.

TECHNICAL SKILLS

● WMS-warehouse management system

●Ability to learn new software and programs quickly.

●SQL, HTML, CSS, SAP, JS, Java, Python, CMD, Putty.

●Internet Explorer, Firefox, Google Chrome, MS Edge.

●Cloud based technologies: Google Apps, Microsoft 365 (Excel, Word, Access, Outlook, OneNote, PowerPoint).

WORK AND VOLUNTEER EXPERIENCE

Brookshires Grocery Company, Operations - Analyst 2014-present.

●Managed newly received products for inventory.

●Responsible for receiving and inventory of 3 major vendors.

●Tracked data operations using excel.

●Dealt with product discrepancies with store directors and vendors on a daily basis.

● Managed warehouse personnel to get daily operation complete.

Sales Associate, GNC 2014-2014

●Matched customers with their nutritional needs

●Maintain store inventory with popular demands.

●Provided great customer service.

●Developed a network of customers for a variety of supplements.

Volunteer Awards

●- Honor Society: 2014-2017

●- Phi Beta Kappa: 2015-Present

●- SAP- Recognition award

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