Customer Service Administrative Assistant

Mohammed T.V.H Konneh

401-***-**** ***************@*****.***

** **** *******, **********, ** 06604 Open to Relocation

EDUCATION

Fairfield University Fairfield, CT

Bachelor of Arts Dolan School of Business Class of 2017

Major: International Business Minor: Accounting

OBJECTIVE

To obtain a position that leverages my diverse global background and experience, as well as my interests in International Business and Accounting while gaining exposure to the financial markets and their functions. I consistently perform at a high level and make a positive impact in my extra-curricular programs and community. My knowledge of three languages and leadership actions will aid me in achieving success as an Analyst, Consulting and Accounting in the financial industry.

PROFESSIONAL EXPERIENCE

Collins Medical Equipment, Stratford, CT

Billing Clerk Associate February 2018 – April 2018

Utilized Brightree DME software to create deposits, receipts, post-ERN and transfer invoices from primary insurance to secondary and tertiary private insurances

Managed and collect all necessary information needed to calculate bills receivable, account balances, payments, adjustments by using various fee schedules in order to post ERN invoices and billed the accurate amount to the liable insurance such as Anthem Blue Cross Blue Shield, Cigna Health and Life Insurance, United Healthcare, Connecticut Homecare, Aetna, State of Connecticut, Horizon Blue Cross Blue Shield, and Humana

Applied manual submission of denials claim on the Connecticut Department of Social Services (CTDSS)

Researched discrepancies and denials of claims by making sure that corrections were made and rectified

Processed health insurance claim form (HFCA), to the rightful liable provider next inline

Created job aid notes for training purpose and file sensitive patient information in a secure folder

RHK Capital (Source Capital Group), Westport, CT

Financial Analyst Intern July 2017 – February 2018

Conducted financial due diligence on prospective public company clients for investment banking team members

Assessed and prioritized business opportunities for the banking team based on both quantitative and fundamental analysis

Analyzed the firms’ retail brokers engaged in selling agreements and fund structures/ strategies; inform banking team members of opportunities to introduce institutional investors to the transactions

Shadowed senior investment bankers during meetings and conference calls with prospective clients and maintained meticulous notes throughout the process

Utilized Accounting background to assist investment banking (IB) team performing basic return analysis modeling (IRR, NOI, PV, etc.) for real estate project finance transactions and incorporate these analyses into “go to market” packages

Greater Bridgeport Council of Churches, Bridgeport, CT

Accounting Intern September 2012 – December 2012

●Oversaw original book of entries and financial reports through Peachtree

●Coded and entered invoices to account payable system and reconciled accounts and bank statements

●Posted pledges and receipts; prepared bank deposit forms and reconciled account receivables ledger

WORK EXPERIENCE GAINED WHILE ACADEMICALLY ENROLLED FULL TIME

Grace Farms Foundation – Non- Profit, New Canaan, CT

Court Supervisor & Barista August 2016 – February 2018

●Managed and advised all athletic program activity for the Foundation (soccer, basketball, volleyball and pickleball) within a multi-million-dollar state-of-the-art gym facility

●Served as a customer service representative to ensure program activity runs efficiently

●Trained and educated 3 new staff members to enhance their customer service responsibilities and their comprehension of the organization’s mission

Telelanguage; Stratus: languagelink: Linguistica: Over Phone International Interpreters: Fairfield, CT March 2014 – Present

Krahn & French Freelance Telephonic Interpreter

●Offer language services for legal firms, hospitals, and businesses to their non-English speaking clients

●Provide consecutive interpretation over the phone under oath, in the presence of a judge

●Communicate effectively on behalf of patrons by utilizing literal and contextual interpretations

Connecticut Journal Soccer Association, Fairfield County, CT

Head Coach of Youth Soccer and Recreation Instructor February 2014 – May 2017

●Conducted daily training activities that incorporate technique and tactical skills, sportsmanship, and teamwork with 11–50 kids

●Established positive team dynamics, values, and community engagement for all players, parents, and the club

Haitian Educational Initiatives, Inc., Fairfield, CT

Administrative Assistant January 2015 – September 2015

●Helped develop and maintain marketing and communications, fundraising, and program management initiatives

●Provided data entry, tracking and reporting in areas of program management, marketing and fundraising

●Assisted in raising $15,000 as part of the initiative to support the youth after-school program in Haiti

LEADERSHIP EXPERIENCE/SKILLS/ACTIVITIES

●NCAA Division 1 Soccer Athlete & Certified USS National “D” Coach

●Fairfield University Leadership Roles Member of Beta Alpha Psi (Financial Information Honor Society) & Accounting Club & Leadership Development (I&II) program & Deloitte Workshop Program Participant Recreation Complex facility supervisor

●Living & Learning Environment Resident Assistant (RA) Trained Peer Mediator Student Ambassador for International Students

●Community involvement IICONN Refugee Mentor Family Reentry Inc – J-Connect Mentor AmeriCorps & Habitat for Humanity Juhan Conference Presenter with Dr Bryan Crandall Participant Volunteer counselor at a Boys and Girls Club

●Spoken Languages Fluent in English, French & Krahn (Native spoken language in West Africa)

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