PROFESSIONAL EXPERIENCE
AIG Systems, at Facebook
QA Team Lead, Menlo Park, CA (May 2017 – May 2018)
Projects: Oculus Rift, Rift Core 2.0
●Mixed Reality testing
●Virtual Reality testing
●Audio Spatialization testing
●Oversee bug database throughout the day, categorizes bugs, and follows up to insure completion
●Rift Core 2.0 testing
●Ad hoc testing
●Test Plan testing
●Hardware testing
●Progress/Status reports to team leaders -- Risk Assessment (blocker, minor bug etc)
●Training of testers: onboarding, daily tasks, and admin
●Write new test cases and test plans
●PC hardware testing: AMD, Win 7, Win 8.1, Win 10
Accenture, at Google
Test Control Manager, Mountain View, CA (January 2017 – May 2017)
Projects: Google Home United Kingdom, Google Home Australia, Google Home English Canada
●Oversee bug database throughout the day, categorizes bugs, and follows up to insure completion
●Ad hoc testing
●Test Plan testing
●Progress/Status reports to team leaders -- Risk Assessment (blocker, minor bug etc)
●Manage testers
●Training of testers: onboarding, daily tasks, and admin
●Evaluate language strings for accuracy
●Write new test cases and test plans
●Multiple language localization
Tonk Tonk Games LLC
Game Designer, San Francisco, CA (June 2016 – Nov 2016)
Projects: Unannounced Mobile Game, 2018 H2
●Designed core loop, major features, and post-launch features
●Create and structure monetization, in-app purchases, UI Frameworks, and data management
●Responsible for combat design, tuning/balancing and AI
●Designed new feature mechanics based on shift in product vision
●Worked collaboratively across disciplines with Engineering, Art, and Production in developing game systems and tools
Zynga
Quality Assurance Analyst, San Francisco, CA (January 2014 – May 2016)
Projects: Farmville 2: Country Escape Mobile, Empires and Allies Mobile, Castleville Legends Mobile, Unannounced Invest/Express Mobile Game, Castleville Legends Browser, Unannounced Strategy Mobile Game
●Responsible for maintaining test plans and conducting testing/test cycles for critical features.
●Executed Ad-Hoc, and scripted Black-box cross-platform testing both on Mobile and Web based applications.
●Point of Contact for Customer Service/Community Management
●Responsible for reporting and communicating issues to Developers, Product Managers and Producers.
●Submitted product recommendations for new game features to improve gameplay and increase monetization
●Trained teammates on various gameplay features
●Created test plans and test cases for numerous game features
●Responsible for peer reviewing test plans
●Conducted tests on pre-launch and post-launch software
●Advanced Mobile platform testing for iOS, Android, Microsoft and Kindle Devices
●Reviewing bug reports for correctness
●Identified and isolated cause for major recurring bugs
●Effectively managed team members and provided guidance and leadership during testing phases
Skyrockit Inc.
Quality Assurance Analyst, San Francisco, CA (2011)
Projects: Unannounced Casual Puzzle Mobile Game
●Testing on both Android and iOS
●Exhaustive review of issues database to determine the initial source of every bug
●Task with ensuring the playability and usability of game UI
●Provided feedback and recommendations for in game improvements
●Performed both Ad-hoc and scripted testing
●Managed bug reports through company wide bug tracking software
Sony Computer Entertainment (US)
Quality Assurance Analyst, Foster City, CA (2007 - 2008)
Projects: Buzz: the Mega Quiz (2007), Socom U.S. Navy Seals: Confrontation, Socom U.S Navy Seals Fireteam Bravo 3, Toy Home, Ratchet and Clank: Tools of Destruction, EyeToy Digital Camera, Eyetoy Play, Siren: Blood Curse, Siphon Filter: Logan's Shadow
●Created and implemented test plans for various projects.
●Identified and reported issues for games during development and production phase for titles that had DLC updates.
●Worked closely with QA Leads to develop new test plan long term strategies.
●Performed both Ad-hoc and scripted testing.
●Identified and reported issues through tracking software and weekly reports
Backbone Entertainment
Game Design Consultant, Emeryville, CA (2005 – 2008)
Projects: Super Street Fighter II Turbo HD Remix, Capcom Classics Collection Vol. 2
●Contributed highly targeted feedback to improve existing versions of each game
●Identified and corrected software issues and game inconsistencies using Ad-hoc methods
●Worked directly with the producer to enhance game balance and verify changes
●Recommended character modifications to allow for more dynamic strategies/play while maintaining game balance
College of Alameda
English Tutor, Alameda, CA (2006-2007)
●Formed positive relationships with students and was highly recommended for ability to help students improve their writing skills quickly & efficiently
●Privately tutored/mentored ESL college students with their personal and academic English skills
●Prepared students with the fundamental skills required for writing college level essays
●Worked one on one with students to help identify and correct recurring mistakes and create action plans for improving their writing skills
●Maximized each teaching session to 30 minutes by managing the time effectively and by keeping students focused and on task
United States Navy
Electronics Technician, Great Lakes, IL (2003-2005)
●Top honors and pay-grade promotion graduating from Recruitment Command
●Honorably discharged
●Worked with other military personnel in situations which built leadership skills, punctuality, dependability, reliability and confidence
Versus Books Inc.
Co-founder & Author, Alameda, CA (1994-2000)
Projects: Street Fighter Alpha Official Strategy Guide, Mortal Kombat 3 Komplete Strategy Guide, Street Fighter Alpha 2 Official Strategy Guide, Tekken 3 Ultimate Guide, Mortal Kombat II Official Players Guide, and Super Street Fighter 2 Official Players Guide
●Created a new industry standard by delivering full color guides
●Researched and selected popular game titles
●Managing editor for various book titles
●Captured 10% of the U.S. market in the first year
●Recruited and hired professional gamers to contribute content
●Created the core layout/design elements that were used in all strategy guides
Namco Bandai Games
Game Designer, Santa Clara, CA (1994-1995 )
Projects: Weaponlord
●Ran scripted and Ad-hoc testing on many aspects of the game mechanics
●Tested changes and new features to uncover bugs and ensure quality across the platform
●Designed character moves, control techniques, and character model improvements
FORMAL EDUCATION
Peralta College, Alameda/Oakland/Berkeley, CA (Received 2013)
●Associates degree
California State Polytechnic University Pomona, Pomona, CA (2008-2009)
●Video Game Design and Development Degree, Game and Interactive Media Design
Silicon Valley College, Fremont, CA (1999-2001)
●Certificate, Web Design & Print Media,
●Web Page, Digital/Multimedia and Information Resources Design
●Dean’s Honor Roll
●4.0 GPA
PROFESSIONAL REFERENCES
Margaret Santiago
Zynga, Associate Producer
****************@*****.***
Ryan Perkins
Greythorn, IT Manager - Americas
****.*******@*********.***
Raoul Van Prooijen
Facebook, Engineering Manager
*****@**.***
Niket Biswas
Facebook, Senior Engineering Manager
*****@**.***