Manager Customer Care

*

EVA RACHDOUNI

DOHA / QATAR

Mobile: +974-**-**-**-**

e-mail: ************@*****.***

PERSONAL PROFILE

• Worked with a lot of Humanitarian International Non-Governmental Organizations linked with the Syrian Crises.

• Looking for a vibrant leading position in hospitality or coordinating which involves people services & logistics management.

• Long experience in secretary & administrative works.

• A good background on the political situation in the Middle East. CAREER HISTORY

• 2017 up to date in Harmoon Center for contemporary studies / Doha-Qatar

Director of General Manager office

Public Relations Coordinator

International Visiting Researchers Program Coordinator

• 2017 up to date in Maysaloon for Printing, publishing and distribution (one of Haramoon’s pop-up foundations) / Istanbul-Turkey

Public Relations officer

• 2016 - 2017 Al Sharq Chanel (Egyptian TV) / Istanbul-Turkey News Department / Editor

• 2010 - 2012 Syriamica / Azouz Group / Aleppo- Syria Financial Department

• 2008 - 2010 Carrefour Hypermarket / Majid Al Futtaim Group, Aleppo-Syria Customer Care Service / Central Cash Office / Data Base Department

• 2006 - 2008 The Best & Plaza Advertisement Agency Aleppo-Syria Marketing Department

2

Humanitarian Field

• 2016 IMC (International Medical Corps) / Logistic Department/ Istanbul-Turkey Logistic Officer

• 2015 DRC (Danish Refugee Council) / Community Based Protection Program/ Hatay-Turkey

Protection Information Assistance

• 2013 - 2015 STL / Support to Life Food Security & livelihood Program/ Hatay & Sanli Urfa-Turkey

Field Officer (6 months)

Project Officer in Hatay & Şanlıurfa: (6 months)

Data Officer in Hatay: (12 months)

• 2011 - 2012 JRS (Jesuit Refugee Service)/ Aleppo-Syria Visits & evaluation Agent

PREFESSIONAL SKILLS

High ability in communication and building social relationships within diverse cultures.

Competence in MS office application such as: Word & Excel

The ability to speak in multiple languages

Arabic – Native language

Armenian – Mother tongue

English -Very good (reading, writing & conversation) Turkish- average level

PERSONAL INFORMATION

Armenian citizen

Date of Birth: 12 June 1985

Martial Statue: Single

Valid Passport: available

Valid QID: available

EDUCATION

Law Studies in Teshrin University Lattakia\ Syria 2009-2012 (not Graduated because of the Syrian conflict)

Contact this candidate