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Test Cases Engineer

Mississauga, Ontario, Canada
May 15, 2018

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Dear Recruiter

I’m submitting my enclosed resume for your kind consideration. I have a Bachelor’s degree in commerce, ISTQB certification, Scrum Master certification and relevant experience in testing. I have excellent application knowledge of various methodologies like STLC, SDLC, Waterfall and Agile. Very recently, I was responsible for implementing JIRA for my entire onshore and offshore team.

My role involved leading all the testing activities in my organization & defining the standards and methodologies for the projects. I was also involved in the Change Management Process and represented Canada Technologies in the Weekly discussions. For one of the benefits project – Flex Plus, I was responsible for taking over the role of a BA for a short time as the project had no BA. I created the business requirement documents and use cases for some modules.

I’m looking forward to have an opportunity to meet you in person and better explain how my skills and knowledge can be of use to the organization.

Thank You

Samridhi Maggo



Cell: 647-***-****

Location: Mississauga, Ontario

Professional Summary

10+ years of extensive experience in Quality Assurance, proficient with QA methodologies, software testing principles, concepts, verification, validation methods, maintaining and supporting the Insurance, Consulting, Benefits, Pensions and HR Portal domains with proven ability to successfully achieve strategic business objectives.

Extensive experience handling Business Process Re-Engineering as well as Business Process Improvement initiatives using SDLC, STLC, Waterfall and Agile methodologies.

Thorough understanding of writing User Stories, Use Cases, Test Strategy, Test Plans, Test Scenarios, Test Cases and Test Data. Skilled in using HPQC and JIRA and generating reports.

Expertise in QA engineering, analysis, and testing - Java, C++, .Net, web based software applications and Automation using Selenium.

Knowledge about the Change Management process, was actively involved in the Service Now Operations.

Great expertise in testing webservices (SOAP and REST), using the open source testing tool Soap UI.

Skilled in creating and running SQL queries, using MySQL.

Technical Environment/Tools

Testing Types

Functional Testing, System Testing, User Interface Testing, Installation Testing, Regression Testing, Compatibility Testing, Database Testing, Content Verification, Link Testing, Smoke Testing, Integration Testing, Authentication, Automation Testing (Basic), API Testing, Ad-hoc & Exploratory Testing

Application packages

MS Office (MS-Word, MS-Excel, MS-Access, MS-Power Point), Windows, Cute FTP, Frontpage-98/2000, HTML Basics, Lotus Notes, Ultra Edit, SharePoint, Skype for Business


Astra Quick Test, StarTeam 4.2, Rational Clear Case, Rational Clear Quest, Visual Source Safe6.0, Araxis Merge 6.5, HP Quality Center, Maestro, SVN, QTP, Advanced Query Tool, Soap UI, Snag-It editor, JIRA, MySQL, Citrix, DBCalc,, ServiceNow, Selenium, Jenkins

Professional Experience

Aon Hewitt (Toronto): 15th May 2011 – October 31st 2017 – Test Analyst

Roles & Responsibilities

Led and coordinated offshore testing team of about 15 testers in India by setting the timelines and thus finishing the projects by due date

Participated in Technical Design Reviews and Prepared Test Strategy, test cases (including SIT), scenarios, test data and execution in compliance with industry best practices

Created and automated the regression test scripts across all clients using Selenium

Collaborated with stakeholders for business requirements, overseeing quality assurance testing and identifying areas that needed improvements

Anchored defect prevention activities that ensure quality adherence and helped in achieving 100% defect slippage target

Assisted in facilitating UAT for HR Portal clients

Pinpointed previously undiscovered bugs in DBCalc. Pension Calculator system, resulting in getting the star award.

Managed the prioritization and reporting of defects in HPQC and Jira and created defect reports which directly reflected the project status in real time

Escalated project exceptions to the Project Manager so that he could make right go live decisions

Aon Hewitt (India): 17th July 2006 – 30th April 2011 - Senior Test Engineer

Roles & Responsibilities

Led a team of 8 associates and assigned tasks to them

Maintained onshore and offshore balance by strong communication

Ensured smooth operations of all the modules

Test Planning and Implementation - Preparing and updating functional Test cases and various checklists for the project

Executed Test Cases & various checklists

Defect management till closure

Solutions INC: 12th May 2003 – 7th July 2006 – Test Engineer

Education and Professional Certifications

Bachelor of Commerce in Business & Accountancy – University of Delhi - 1998

Diploma course in computers – NIIT - 2001

Post Graduate diploma in PGDBA – Symbiosis (Pune) - 2006

Certified Tester by International Software Testing Qualifications Board (ISTQB)

Online Certification on Agile Scrum Principles

Internal training on various software testing tools like HP ALM, JIRA

Six Sigma Yellow Belt

Internal training on Project Management Principles

Internal training on Selenium

Scrum Master Certified by SCRUMstudy


Implemented various defect tracking tools in the organization and held trainings for various technical and business users.

Demonstrated excellent communication skills while dealing with stakeholders, offshore teams, internal and external clients.

Started the QA process for one of the most complex Pension projects, DBCalc.

Received Star Award three times for doing value add to the projects.

Demonstrated exceptional leaderships, organizational and management skills.

Ability to handle multiple projects and clients at a time.

High attention to detail.

Can work independently as well as a part of the team.

Very flexible and good in setting up priorities.

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