Microsoft Office Customer Service
Resume:
Sierra Malone
“Per aspera ad astra”
Las Vegas, NV
*************@*****.***
Mission
I am a young professional seeking to establish myself in a career that I can be a productive team member of. I genuinely enjoy working through challenges and helping others, and I hope to find work that reflects those values.
EXPERIENCE
Knoah Business Solutions, Henderson, NV Customer Liaison
February 2018 - Present
Customer service escalations
Team unity focused work
Working independently on projects
Quality analytics
Data entry
GES Logistics, L as Vegas, NV S ervice Coordinator January 2018 - February 2018
Fulfilling orders, scheduling labor, filing paperwork properly Problem solving
Microsoft office and Oracle software
BarclayCard US, H enderson, NV R esolution Specialist December 2014 - November 2017
Customer service escalations
Quality analytics
Empathetic problem solving
Microsoft office
RDI Marketing Services, Henderson NV P rogram Specialist July 2013 - February 2015
EDUCATION
References
Zachariah Glasgow
B arclaycard US (Team Lead)
Angeline McGurk
B arclaycard US (Team Lead)
Kristen Fury
702..600.7551
RDI Marketing (Management
team member)
AWARDS
Perfect Attendance
While working for BCUS
during 2015 and 2016
Highest NPS
Highest “net promoter score”
across multiple partners
several times while employed
at BCUS.
Green Valley High School, Henderson, NV Diploma April 2007 - May 2010
Contact this candidate