SHANNON L. RICHARD
**** ***** **** **., *******, TX 77038 832-***-**** ***********@*****.***
Objective
Skilled professional with strong leadership skills and a keen eye to detail seeking opportunity to contribute to the success of a growing company.
Education
ASSOCIATES IN DRAFTING & DESIGN SEPTEMBER 2011 ITT TECHNICAL INSTITUTE
Major: Computer-aided Drafting & design
Minor: Engineering graphics
Related coursework: Rapid Visualization, CAD Methods, 3D Modeling, and Problem Solving Theory
Skills & Abilities
MANAGEMENT
Successfully trained and supervised a team of 10 for Waffle House in Houston, TX
TECHNICAL
Ability to read and understand architectural blueprints
Proficient in AutoCAD software
Basic understanding of NEC (National Electrical Codes)
TEAMWORK
Worked well assisted engineers with architectural projects for Jordan & Skala Engineers in Houston, TX
Assisted billing department with customer accounts and helped resolve inventory issues for Hill Country Holding LLC
Processed an average of 1000 customer accounts per month
Experience
GRILL OPERATOR WAFFLE HOUSE SEPTEMBER 2017 – PRESENT
Train all new hire grill operators
Prepare and cook all food items
Keep diner clean and orderly
Promote teamwork within staff
Ensure customer satisfaction
CHECK-IN LEAD HILL COUNTRY HOLDINGS LLC. JUNE 2015 – OCTOBER 2016
Checked in 15-25 trucks per night
Documented driver reports of furniture deliveries
Assessed any damage to items and documented accordingly
Billed customer accounts
Researched and resolved any inventory issues
DESIGNER I JORDAN & SKALA ENGINEERS MARCH 2012 – SEPTEMBER 2014
Received architectural drawings via AutoCAD software and implemented electrical design in accordance to NEC specifications
Worked closely with engineers learning all aspects of electrical design
Used AutoCAD software to perform various duties including adding main distribution panels and junction boxes
Read blueprints to determine basic lighting design
Used basic math functions to determine wire sizes
SHIFT MANAGER WAFFLE HOUSE JANUARY 2001 – MARCH 2010
Scheduled and trained all personnel
Assisted employees with food preparation
Performed cash handling duties
Prepared inventory reports and ordered products
Promoted teamwork within staff
Ensured customer satisfaction