Supply Chain Customer Service

**** ***** **** **** *** ***, Coral Springs, FL, *3065

Phone: (954) 478 – 8236 - ************@*******.***

SUMMARY OF QUALIFICATIONS

Industrial Engineer with + 10 years of experience specializing in Supply Chain Management across a range of logistics functions in forecasting, inventory management, transportation and customer service, focused on stock rotation, improvement customer requirements, providing project management services, and provision and analysis of technical data.

Detail-oriented, strong analytical skills used in effective decision making, problem solving, capacity to work under pressure, common sense. Proficient in Word, Excel, Power Point and ERP SAP.

EXPERIENCE

Receiving

Headway Workforce Solutions (ABB) Coral Springs, Florida 08/2015-Present

Development receiving and stocking.

Perform physical inventory and cycle counting.

Maintain a clean, orderly and safe work area.

Maintain accuracy and productivity levels as established by the department.

Promote and encourage safety procedures are followed.

Material Handler

Bennett Auto Supply Pompano Beach, Florida 01/2015-08/2015

Evaluated inventory and rearranged stored materials as required.

Examined stock for deterioration and damage and reports findings.

Operated material handling equipment as needed.

Filled orders in appropriate sequence and maintained accurate counts.

Packed and filled pallet orders in appropriate and safe manner.

Reported overages and/or shortages while performing job duties.

Applied excellent customer service skills with internal and external customers.

Supply Chain Coordinator

C.I. Química Comercial Andina S.A. Medellin, Colombia 11/2005-04/2013

Duties:

Lead and developed warehouse team to ensure a 90% service level.

Managed daily plans to exceed expectations for productivity and accuracy.

Handled the budgets and monitored inventory so the process flow smoothly.

Achievements:

Reduced and maintained an inventory of non-conforming product, samples and low turnover under 5%.

Conducted physical inventory, developed and mapped out strategic plans to maintain inventory accuracy rate over 98%.

Planned the distribution center direct deliveries with a 99% successful rate with on time delivers.

Improved inventory management identifying ABC items.

Assisted the Sales team to achieve revenue goals by providing revenue analyst reports on a weekly and monthly basis.

Developed program of best practices in distribution center operations.

Reduced operational cost of distribution center on 10%.

EDUCATION

Bachelor of Science in Industrial Engineer, EAFIT University, Medellin (Colombia), June 1998.

Specialized on Supply Chain Management, Medellin University, Medellin (Colombia), August 2007.

Contact this candidate