Jarrett M. Stokes
Upper Darby, Pa
Ph. 610-***-****
Professional Experience
QVC – Electronics Sales Team (Web Site) April, 07-August ‘13
Bring in new products and companies t0 QVC and provide a well-rounded selection for the customer base
Successfully ran the Cell Phone, Home Stereo and Accessories department
Researched, developed and created the first and currently only refurbished category at QVC thru a third party retailer, which led to record sales
Handled the day-to-day pricing and inventory levels of all my departments through Commerce Hub and special pricing for promotional deals at QVC
Meet with outside vendors to build strong sales relationships and network
Adecco Temporary Services – QVC Sales Contractor October ’04-April ‘07
Helped build and initial QVC’s Epiphany System which relates like items as up sells on the website
Billing and sales coordinating using several internal and external systems
Furthered my sales knowledge by taking additional sales and Merchandising courses within the company that provided invaluable selling insights
Worked closely with the copywriting and Quality Assurance Teams to insure detailed on site descriptions and product integrity
Academy Life and Health Insurance – Agent Services Rep August ’95-October ‘01
Fully trained on Medicare Supplemental insurance, Accident and Health insurance add-ons and Term/Whole Life Policies sold specifically to the U.S. Armed Forces through NCOA
Dealt directly with the field agent and Underwriting departments to provide details on pending policies and policy values
Effectively ran the Reprojections department to predict future policy values on Whole Life coverage based off current minimum guaranteed interests accrued
Received a Certificate of Recognition from the President of Non-Commissioned Officers Association of America and the Director-Counselor of South Eastern Operations Region for outstanding personal service and dedication to the community and company in September ‘98
United States Army – Communications Specialist August ’89 – August ‘94
Team chief in charge of remote access comm. systems with military applications
Maintained a security clearance level of *SECRET* due to the sensitive nature of our work
Served in an Active Duty capacity during Operations Just Cause and Desert Storm as a support unit in these armed conflicts
Worked with cutting-edge communications equipment to provide instant communications anywhere in the world using Mobile Subscriber Equipment and Tactical Satellites
Traveled throughout the Continental U.S. and outside of the U.S. in support of battle groups and Special Operations Units (Delta Force/Ranger Units)
Education
Delaware County Community College Journalism/Psychology (’02-’04)
UC Santa Cruz Journalism/Psychology – College (‘92-’94)
MSE 31D/Multi-channel Communications Systems 31M – Army (’89-’94 )
Girard College – High School (’84-’88)