Customer Service Security

LULU O'KEEFE

@yahoo.com **** Robert Wynn

El Paso, Tx. 79936 915-***-****

Career overview:

Results-driven individual with proven ability to establish rapport with clients. Excellent communicator with 8+ years experience working in a demanding environment. CORE STRENGHTS

Conflict resolution

Strong organizational skills

Creative problem solver

Strong client relations

Fast learner

Inventory control

Large cash/check deposits

Local/State laws

Cash flow management

Customer service

Invoice processing

Payroll

Computer proficiency

Security guard

Detention officer

Notary Public

Business owner

CPR, Blood Pathogens, First Aid

Food handlers

Private Investigator

WORK EXPERIENCE

MVM, INC. MIGRANT OPERATIONS CENTER Guantanamo Bay, Cuba. From Oct. 2013 to Present.

Position held: Migrant/Custody Officer.

Assist the Department of the State and the Department of Homeland Security in providing a safe, secure and humane environment for undetermined and protected migrants and parolees thru the use of 24hr; custody, control and security surveillance during tenure at the Migrant Operations Center located on Naval Station Guantanamo Bay (GTMO).

Monitor and supervise the daily activities of migrants within the housing areas and their movement from one area to another; supervise and document food services; and relay information to authorized personnel.

Responsible for maintaining the facility log, facilitate security to the control center via CCTV/surveillance and direct communication for the facility.

Transport migrants to court and medical appointments.

Conduct emergency management operations in response to routine and emergency situation gathering information and the coordination through proper emergency channels.

Conduct regular security checks; periodic headcounts and room searches. CALL A SIGN

January-2012 to Sep. 2013

Owner/Partner

Company which requires great customer service with realtors, this company makes the posts for the signs that are put up on houses that are up for sale or rent. HORIZON BAR AND GRILL

Owner

14010 Horizon Blvd. El Paso, TX. 79928 915-***-**** Organize sales reports, to track product success. Computed accurate sales, knowledge of state policies. Worked as a team member performing cashier duties, product assistance. Trained new employees by proving knowledge of specific bar tasks and policies. Handled daily heavy flow of paperwork and cooperate with the accounting departments. Operated a POS system to itemize and complete an average of customer purchases.

2006 to 2008

ALLIED BARTON SECURITY SERVICES

7500 Viscount El Paso, TX. 79925

Alicia Medellin 915-***-****

Working at a credit union, opening and closing. Securing the building and maintaining employee safety. Log in reports daily, greeting customers and receiving armor vehicles. 2003 to 2006

AKAL/DOYON SECURITY

Cpt. Worley

9510 Montana Ave. El Paso Tx. 79925 915-***-**** Working as a detention officer maintaining a safe and secure environment for the detainees and security officers, while performing other duties like; opening and closing gates, making sure no disturbances were made during eating time and recreational time. On foot patrol for several hours, tap downs with different cultures and languages. Making constant searches for contraband in cells, using a radio device for communication. Represent the company in a professional manner with different government agencies.

2001 to 2003

BURNS INTERNATIONAL SECURITY

1155 Westmooreland #217 El Paso, Tx. 79925 915-***-**** Working for a company of transportation making sure all trailers where logged in and out. Opening and closing, securing the building and employees. Doing hourly reports and sealing of the doors in trailers after receiving merchandise. 1998 to 2001

AKAL SECURITY

Michael Redman 9510 Montana Ave. 915-***-****

Worked for this company at Helen of Troy, searching employee’s bags after leaving the building, opening and closing gates, maintaining a safe environment for employees. 1994 to 1998

STAR DOLLAR STORES

This stores closed after 1998 managed 3 of them my supervisor Saad Zafar left the country. 1991 to 1993

VISCOUNT CHIROPRACTIC

Dr. Anna Allen

8838 Viscount Blvd. El Paso, Tx. 79925 915-***-**** Answering phones, Scheduling appointments, calling patients giving reminders. 1987 to 1990

Dr. Ruben Villegas Heredia

Hermanos Escobar 2751 Int. 5 Cd. Juarez, Chih. Mex. 32300 011************

Receptionist/Assistant, giving vaccines, perform allergy tests and filling. EDUCATIONAL BACKGROUND

1987 IBEROAMERICANA HIGH SCHOOL CD. JUAREZ CHIH.

EL PASO COMUNITY COLLEGE AQUIRED GED

CERTIFIED SECURITY LICENSE FROM 1998 TO 2014

CPR, BLOOD PATHOGENS, AND FIRST AID.

PRIVATE INVESTIGATOR 2013

KAPLAN COLLEGE MEDICAL ASSISTANT 2014.

FIRE WARDEN. (NAVAL STATION GUANTANAMO BAY CUBA.

Contact this candidate