Health Data Entry
Resume:
Margarita Torres
Austin, TX
********@*******.***
Objective: Seeking position where I can create a positive office environment that promotes teamwork while allowing independent problem solving.
Skills: A dedicated and service-oriented individual with solid proficiency in creating and implementing community outreach programs with diverse communities.
Computer literate in MS word, Excel, Access, and Outlook, Filing, Data entry Salesforce, experienced working in a multi- cultural setting; understand the community served ability and willingness to provide emotional support, encouragement and motivation to Clients.
Collabera, Austin, TX
Content Review Analysts 11/2017 to 04/2018
Support urgent requests and projects while collaborating with cross-functional teams. Conduct market research to prepare for new product launches. Process and review accounts that have been flagged for review of potentially sensitive content to ensure there are no violations of policies. Validate, investigate and respond to inquiries of an urgent or sensitive nature within established guidelines. Understands and perform content reviews under client supervision for International and Domestic cases following client processes and procedures. MedZed, LL Culver City, CA 05/2017 to09/2017
Regional Outreach Coordinator
Recruited and engaged targeted Patients to enroll in program and potential referral sources Improved customer service and engagement by offering explanation of program service for patients. Build and maintain strong relationships with partners in Hospitals Documented services and complete data entry into database Tracked outcomes and monitor progress against established goals Achieved daily/weekly call pattern and maintained frequency of contact with patient leads and "top tier" referral sources within the primary care healthcare system.
UnitedHealthCare Cypress, CA 03/2015 to 05/2017
Community Outreach Coordinator
Perform face-to-face health risk appraisals (HRAs) in members' homes or skilled nursing facilities Working out in the community with elderly, disable and mentally ill, in accessing health related services Data enter member health responses onto a Health Risk Appraisal tool using website application Interact with assigned communities to locate members who cannot be reached by telephone by using last known address furnished by member's health plan
Administer the health risk assessment within 30 minutes using a standard health assessment questionnaire and record in Data enters
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QueensCare Health Centers Los Angeles, CA 90026 04/2013 to 01/2015 Community Health Worker
Managed referrals and follow up with referral sources to obtain necessary information and respond to questions Supported the Pediatric weight management program operations, including case management support and input data accurately into the electronic health record.
Contacted to refer families to determine interest, check insurance eligibility for patients enrolling in the program. Provided community outreach activities, such as health fairs and community meetings. Volunteers of America Greater L. A. El Monte, CA 91745 09/2011 to 04/2012 Case Manager / Job Developer
Responsible to sign up Veterans in the program.
Instructed clients to complete the employer’s application. Kept thorough records of each client’s case, including every call, office visit and referral. Developed link with such outside sources as the EDD, Department of rehabilitation and community based organizations. American Red Cross Greater L. A. Pasadena, CA 91105 09/2009 to 08/2011 SAF Program Coordinator
Promoted the Red Cross services to provide support to Military Families on emergencies needs. Conducted monthly interviews, recruitment, and hiring, training, supervision to volunteers. Built relationships with Military community and organizations to promote collaboration. Followed ARC procedures with regard to recordkeeping, documentation, confidentiality on client’s case files. Responsible for scheduling fee-based projects necessary to support the program. Education: High School, Medical Assistant, Training Case Worker, Detecting Substance Abuse with, Families.
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