Server Project

Suresh Kumar. Hothur

System Architect

Phone: +91-968******* - Email: ***.**********@*****.***

Professional synopsis

Dynamic and result oriented multitasking professional having 10 years working experience as a Middleware Consultant Seeking higher level assignment to expand my performances with a growth oriented organization.

Key Skills

Experience as Technical Team lead and Team focal for HS-Malvern Data Center for past 4 years.

Expertise in Planning, designing and delivering projects with in time frame.

Experience with client presentations for new project deployment in Cerner data center.

Excellent client relation skills and the drive to complete tasks effectively and efficiently where customer services and technical skills are demanded.

Experience with Project requirement and the process.

Experience in working on multiple projects.

Expertise: WebSphere Application Server Administration 8.5, 8.0, 7.x, 6.x, 5.x, IBM HTTP Server.

Expertise in the Installation, Configuration of the Application server on various OS from scratch. Preparing the cookbook and operations document to help to Move to Production.

Involved in Design sessions to provide input for Websphere Infrastructure for fail over and High availability

Expertise in AppDynamics, Installing Agents, Controllers, and Machine Agents on Linus/Aix/Windows.

Expertise in Splunk and Elastic Search

Expertise in IBM Websphere Installation Factory.

Excellent Analytical and Logical programming skills with a good understanding at the conceptual level and identifying the root cause

Effective communication directly with the Customers on the Project deliverables.

Excellent communication skills, strong architectural skills, hardworking and good team player.

Train the new onboarding resources on the Technology and the project deliveries.

Extensive experience providing 24/7 Production Support for a complex environment.

To maintain and provide good customer liaison, relation and generate business.

Dealt with databases Oracle 8/9i, DB2, SQL Servers.

Experience with Tomcat Application Server.

Experience with Tivoli products TIM/TAM/TDI

Good Knowledge of SOA in Health care and Telecom domains.

Experience in taking part of Change Management Process, Request for change process.

Knowledge on Java/JE22 Technologies.

Working on Proactive monitoring for production environment and coordinating Onsite team to resolve the issues in timely manner.

Experience in maintaining multiple Applications at development, staging and production environment.

Knowledge on Wily Introscope.

Technical Skills

Middleware : IBM WebSphere Application servers 5x,6x,7x,8x,

Tomcat

WebServers : IBM HTTP Server, Apache Webserver, Tomcat, IIS.

Scripting Language : Shell Script, Jython, WSADMIN.

Monitoring Tools : Tivoli Performance Viewer, Wily Interoscope, AppDynamics,

Splunk,kibana and Elastic Search 6.x

Operating Systems : UNIX, AIX, LINUX, Win XP, Win Vista, Win 9x, NT.

Tools : Putty, SSH, CA Service Desk

Database RDBMS : DB2, Oracle

Domains : Telecom and HealthCare

Experience

Company : Cerner Health Care Pvt., Limited. (Feb2015 to Till date)

(Cerner Acquired Siemens)

Siemens Health Care Pvt., Limited. (July 2011 to Jan2015)

Project & Role : RIM & SSE

Key Responsible Areas: Production Operations Support and L4 Engineer

Technical Consultant for Middleware and WebSphere Application Server Migration and Integration project for Guidewire Application Claim center and Policy center

Assign projects and Mange team handle issues for team members

Effectively handle Team and support team in all the time

Recognize team member skills and update them accordingly by conducting training and knowledge transfer

Architect, Design Installed and Configured Webservers like Apache, Tomcat and IIS for WebSphere application server 8.5, 8.5.5 and 7.0 environment.

Worked closely with Project Manager, development, testing and production team to align project deliverables, dates and reports issues/concerns

Implemented horizontal and vertical clusters for WAS environments

Create, configured and Administered profiles, Clusters, Nodes and Node Agents for Websphere Application Server

Implemented Global Security and Application Security using LDAP by configuring different kinds of repositories like OS repositories, Stand-Alone LDAP and Federated LDAP repositories.

Highly involved in HA solutions by creating partitions in horizontal cluster environments for load balancing and fail over.

WebSphere application server 8.5 and 8.5.5 installation and Configuration using silent installation feature.

Involved in configuration of JDBC Providers, Data Sources along with tuning Connection.

Involved in defining standards for setting up infrastructure, building process and general administration task and automation them to maintain consistency across all the environment.

Install and configure IHS instance in DEV, UAT and in Production

Install and configure AppDynamics to Websphere Application Server.

Setting up the heap size, JVM custom properties, JDBC and Data source using jython script

Enable and configure WebSphere Application Server Security and authentication with LDAP. Configure Single Sign on.

Configure guidewire application with WebSphere JMS for MQ messaging.

Deploying the guidewire application and providing support to the developer team.

Monitoring the JVM and application performance and recommend the tuning.

WAS server build on the new AIX/LINUX servers and setup environment on the clients dedicated servers and deliver it on time. Prepare RACI for the newly build server and move the servers to Production.

Preparing SDLC for the integration project.

Knowledge transfer to support team. Closely work with Business Analyst.

Production Operations Support

Delegate the Operations task to the team, maintain and monitor the Application Servers on Development, SIT, UAT and PROD servers.

Communicate with the clients effectively, follow the SLA and request for the change on the various regions for necessary approval. Effectively communicate with the SDMs, account team, ADE and coordinate with the other team’s OS/DBA/Mainframe/ in the account for smooth execution and completion of the work/Incident/Change/Project work.

Ensuring that all the requests (E-Mail/Instant messages and ticketing tool) are addressed to response and resolution with in the agreed SLPA

Work on Projects for information gathering, analyzing the estimation on the project deliverables. Maintain the build book

Manage and Motivate the team, train the new team and other teams across the account on WAS technology to bring them to productive to the customers.

Prepare the operations document on WAS environment setup and configuration for the Project servers to help Move to Production (MTP) for the Operations team.

Applying the fix pack in production following the change process, post implementation in UAT & PRE-PROD

Follow the ITIL process on all the day to day operations support and strictly follow the SLA for all the severity tickets.

Responsible to identify the permanent fix for re-occurring incidents in production environments and implementing the same.

Jan 2011, to, July 2011

Company : Mahindra Satyam, Bangalore.

Project & Role : Optus / SSE

Key Responsible Areas: Production and Non Production Operations Support

Prominent member of development, Test, SIT and Pre Production environments with installing, Configuring, designing, maintenance and troubleshooting on the Infrastructure and application configurations on servers.

Experience in Installation, Configuration and maintenance of the WebSphere 6.0/6.1 application servers (Federating and Configuring the WebSphere as application server on the AIX platform, Deployment of the Web applications), Performance tuning, Troubleshooting of Enterprise applications, Configuring the Security using LTPA Token and Single Sign On Authentication Challenge, Installing required JDK versions.

Worked closely with the development team in resolving various issues in the web apps, played proficient role as AIX Admin

Installed and configured IBM Web Sphere Application Server V8.5 and IBM HTTP Server v8.5 on IBM AIX, Windows, Linux platforms using Silent scripts and GUI.

Created, Configured and Administered Profiles, Clusters, Nodes and Node Agents for Web Sphere Application Server.

Performed 24x7 upgrade of Web Sphere Application Server (64-bit) environments Installed

Implemented horizontal and vertical clusters for WAS environment.

Experience with performance monitoring of J2EE applications using products like Tivoli Performance Viewer and Wily Introscope.

Experience in enabling Global Security and Application security using LDAP by configuring different kinds of repositories like OS repositories, Stand-Alone LDAP and Federated LDAP repositories.

Installed and Configured Webservers like Apache, Tomcat and IIS.

Configured and deployed applications for Tomcat.

Utilized Log Analyzer for performance tuning and troubleshooting.

Responsible for propagating the regenerated plug-in.xml file to internal and external instances of IBM HTTP Server.

Involved in designing WebSphere Application Server features like High Availability, Load Balancing and Work Load Management.

Configured the Web Server interfaces, session management, virtual hosts and transports for WebSphere Application Servers.

Responsible for managing, monitoring and creating Change Management Records (CMR), Critical System Support, to Install Web Applications. Clearing the problem and ticket queues, solving problems and reassigning to concerned groups by end of the day if required.

Enabled Security Socket Layer (SSL) by requesting and generating digital certificates for implementation of HTTPS between Plug-in and Application Server.

Configuring mutual Security Socket Layer (SSL) between Web server and AppServer along with Java client and App Server.

Co-ordinate with IBM (Vendor) for application teams to resolve L4 issues by doing Must Gather information needed and FTP the files required to IBM site. Implementing the changes that IBM suggests

Installed and Configured Wily Introscope agents on WebSphere environments along with monitoring custom Dashboard on Wily Enterprise Manager Console.

Created the Problem Management Records (PMRs) with the IBM L2/L3 Support.

Involved in configuration of JDBC Providers, Data Sources along with tuning Connection pool settings for various application databases on DB2 and Oracle Servers.

Responsible for providing security for new enterprise applications like Single Sign-On (SSO), Application Access Control using Site Minder Web Agent.

Automated WebSphere administration tasks like installation, application deployment, configuration changes and run time operations by using Jython and Jacl scripts.

Responsible for developing SHELL scripts to handle daily administrative activities: Set up ANT script in the place of building and deployment processes.

Configured Business Process Container and Human Task Container for the work flow process.

Created and maintained support documentation and reviewed production support documentation provided by developers.

Performed 24/7 on-call support.

March, 2008 to DEC 2010

Company : IBM INDIA Pvt Ltd, Bangalore

Project & Role : Bharti Tele-Venture, DTH, Systems Engineer

Key Responsible Areas: Non Production Support

Monitoring multiple UNIX server’s status. Unix Systems administration for the servers on the file systems, DB2 backups, monitoring the processes, creating the cron tab processes, Startup / Shutdown of the AIX machines, starting/stopping the processes, user accounts maintenance. CMVC tool admin maintenance Manage

Level 2 Analysis support for the issues by manually checking the error logs, root cause, DB2 storage for the deployed applications on Enterprise Directory.

Installation, configuring and maintenance of Application and web servers, patch management.

Assist in the documentation and presentation preparation for the work carried and metrics analysis

Creating & uploading the documentation regarding the steps done for Migration and Up-gradation.

Installation and configuration of servers and Monitoring agents.

Building up the IBM HTTP Server and Websphere Plugins installation and administration.

Co-ordinate with IBM (Vendor) for application teams to resolve L4 issues by doing Must Gather information needed and FTP the files required to IBM site. Implementing the changes that IBM suggests

Created new Virtual Hosts and configured Host Aliases

Clustering the federated nodes with security configured to federated LDAP repositories

Configuring JDBC providers, data source and configuring connection Pool settings

Monitoring CPU utilization, JVM memory utilization, finding process id with Port number and resolving Port conflicts using various Unix commands

Process and implement change requests for deployments, configuration changes, enhancements and patch management

Expertise in installation and configuration of clustered and stand-alone instances of WebSphere Application Server Network Deployment

Experience in creating Custom profiles and federated to Deployment manager profile.

Involved in planning and implementing the installation of fix packs, hot fixes, and upgrades of WebSphere and Apache in coordination with the application teams on the Global Change Management System (GCMS).

Web server setup, including complex secure server layer (SSL) configuration on Apache Web server.

Requesting and Configuring SSL Certificates, Self-Signed Certificates with Apache

Configuring Apache with AuthSSO/OSSO/Siteminder for SSO.

Migration of AuthSSO/OSSO to Site Minder by coordinating with the application teams and Global change management process.

Creating and Configuring of Application servers, clusters, JDBC Providers, Data Sources, Resource Adapters, Virtual Hosts, JMS providers and Buses. Configured Global Security, SSL, LDAP.

Implementations of Work Load Management (WLM) using clustering techniques including Horizontal and Vertical Clustering for failover and backup/recovery processes

Involved in managing releases of products from development to QA to Pre-Production and Production.

Jacl/Jython scripting for automated deployment of applications. Bash and Korn shell scripts for log rotation, application startup etc. Maintaining cron jobs.

Troubleshooting problems related to WebSphere architecture and applications in conjunction with service desk team, development team, networking team.

Analyzing Activity log files and diagnosing Application Server problems.

Installation and configuration of IMP(Custom monitoring tool) to monitor application URL's and troubleshoot when alerted.

Configuring of Wily Introscope for the JVM and studying Wily Introscope statistics for tuning.

Tuning of WebSphere settings such as thread pool size, heap size, connection pool connections, timeouts etc.

Created complex MS Visio based architecture diagrams for test, production and disaster recovery environments.

24x7 rotational support and escalation and outage resolution with strong documentation skills for over more than 100 applications.

Installed and configured WebSphere Application Server Network Deployment (ND), 6.0/6.1/ and IBM Http Server.

Installed the Refresh Packs and cumulative fixes to WebSphere ND V6.0 environment, for WebSphere, plugins and IHS.

Involved in deploying the applications both from the command line using Wsadmin

Commands and from the admin console.

Installed and configured WebSphere Portal Server 6.0/6.1

Involved in customizing portal applications and administering users, pages, and portlets.

Created the Clustering Topology in WebSphere Application Server ND V6.x to achieve Work Load Management (WLM), High availability, Load Balancing and Hardware fail over.

Installed, configured and Administered WebSphere Commerce Server 6.0 on Windows and Linux platform.

Configured Web server plug-in to directing dynamic requests to application servers for load balance in clustered environment.

Installed EARs, WARs and configured application specific JVM settings, Web container parameters using the Admin Console and WSADMIN.

Updated EARs for both Portal and Commerce servers.

Involved in Performance tuning such as tuning the web server by specifying the parameters for the max client, start servers and maxspareservers. Tuning the Servlet engine and database connection pools. Tuning the Java Virtual Machine (JVM) by specifying the minimum and maximum heap size.

Used Tivoli Performance Viewer to monitor WebSphere Applications and tuned the environment accordingly like changing the JVM Heap, and Connection Pool sizes.

Configured WebSphere resources like JVM heap settings, JDBC providers, JDBC data sources, connection pooling, Virtual Hosts, Global Security and SSL.

Involved with the SSL Certificates missing issues and installed certificates from the backup.

Involved in issues & Stopping/Starting/Restarting Apache HTTP Server using wsadmin account.

Involved in Stopping/Starting & Monitoring the logs for Application Server Instances.

Implemented Horizontal and Vertical Clustering, Performance tuning and trouble shooting of IBM WebSphere Application Server 6.0/6.1.

Installed EARs, WARs and configured application specific JVM settings, Web container parameters using the Admin Console and WSCP/WSadmin scripts.

Migrated existing applications from WebSphere V6.0 to V7.0.

Involved in issues like Application not responding. Application Deployment Errors, Wrong Database host name, Server Hung due to out of memory or thread hanging, Owner ship issue.

Created, updated and reviewed PMRs and worked closely with the IBM PMR team and application teams for the resolution of the issues.

Updated Fix pack for Portal Server 6.0/6.1

Provided 24x7 support for any issues or impact caused by the New Changes.

Education

M.C.A form Osmania University, with 68%. (2004-2007)

B.C. A form SK University, with 65%. (2001-2004)

Certification and Trainings

IBM Certified - WebSphere Application Server Network Deployment V7.0,

IBM WebSphere Application Server Admin V 6.0 – 4 days training course,

Certified in Interviewer Trainings,

ITIL Certified.

Personal Strength

Can aptly function as a team member and leader in the organization.

Good in Communicating & making my colleagues comfortable working with me.

Capable of handling responsibilities, Systematic/methodical.

Eager to explore new challenges in new roles, finding innovative ways and motivate the team.

Sincere, Efficient, Ambitious, Quality conscious and hardworking.

Achievement Oriented, Confident, Persuasive, good negotiation.

Adapting quickly to new environments and new roles.

High level of customer orientation, co-ordination with Administrative works.

Highly motivated strong work ethic, available as needed for training, travel, overtime.

Motivating the teams so as to ensure successful implementations in terms of Quality, time, costs and task oriented.

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Suresh Kumar.H

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