Medical Assistant
Resume:
Maria Hawkins
Certified Medical Assistant - TPMG
Hampton, VA 23663
******@*****.***
Work Experience
Certified Medical Assistant
TPMG - Newport News, VA
May 2015 to April 2018
Responsibilities
Room patients, obtain vitals, patient history and reason for seeking care. Process telephone messages. Follow
prescription refill procedures. Maintain patient records confidentially. Record patient charges and lab charges for billing department. Assist the provider with patient education pertaining to their ongoing health care: Results of lab and x-ray reports, Diet and exercise and Diabetes Education. Perform nursing procedures under supervision of physician or physician assistant. Assist physician and physician assistant in exam rooms. Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required. Accomplishments
I am currently a floater for the entire TMPG locations. Skills Used
Float from practice to practice. I am able to work front desk as well as the back office. Certified Medical Assistant
Hampton Roads Family Practice - Hampton, VA
June 2012 to May 2015
Responsibilities
Room patients, obtain vitals, patient history and reason for seeking care. Process telephone messages. Follow
prescription refill procedures. Maintain patient records confidentially. Record patient charges and lab charges for billing department. Assist the provider with patient education pertaining to their ongoing health care: Results of lab and x-ray reports, Diet and exercise and Diabetes Education. Perform nursing procedures under supervision of physician or physician assistant. Assist physician and physician assistant in exam rooms. Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required. Skills Used
EMR record system.
Certified Medical Assistant
Bon Secours of Hampton Roads - Newport News, VA
February 2011 to May 2015
Triage patients. Register and schedule new patients. Front desk check in and check out. Accept co- payments and process transactions using Global Transport. Scan and verify insurance information. Complete daily deposits.
Enter charges daily for patient billing. Handle medical records requests and fill out FMLA forms. Answer a multi-line
phone. Called patients with results and schedule procedures (Ultrasounds and MRI'S). Service as a liaison between providers and patients via Connect Care. CMA / Lab Supervisor
Elizabeth Lakes Family Practice - Hampton, VA
October 2008 to August 2011
Prepared and processed lab samples according to departmental procedures using standard techniques and equipment. Triage patients. Refill prescriptions. Assist doctors with procedures and documenting charts. Performs
phlebotomy and injections. Order supplies and stocked patient's rooms. Knowledge of using the Labcorp, Quest, and
Shared Lab system when ordering labs. Insurance verification and assisting with prior authorizations. Familiar with
OSHA guidelines. CPR certified. Excellent customer service, effective verbal communication, and public relations
skills when addressing patients concerns. Called patients with results and relayed messages via Centricity.
APAC
Pharmacy Technician and Dental Technician
Hampton Roads Regional Jail - Portsmouth, VA
January 2005 to October 2008
Obtained inmate information. Daily PPD injections and also read and documented results of the PPD. Stocking and ordering medications for inmate and Dentist for procedures. Assisted with dental procedures (cleaning and surgery).
Autoclave dental instruments. Document inmate charts. Picked up sick call slips. Package Information Associate
Excellent customer service, effective verbal communication Hampton Roads Regional Jail - Newport News, VA
November 1996 to October 2008
Performs call quality. Issued claims and investigation on missing packages. Assisted UPS clients with package information (tracking). Met monthly quotas. Demonstrated expertise in team leadership by getting promoted to Coach. Issuing payoff for missing packages to UPS shipper and customers.
Hampton Roads Regional Jail
Education
CMA in Evaluation
Liver Institute of Virginia
January 2012
High School Diploma
Kee Business College
1999
Ferguson High School
1993
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