Sales Representative Service

Irene Smith

***** ***** ** **.*********, OH ***** H: 740-***-**** C: 614-***-**** **********@***.*** PROFESSIONAL SUMMARY

Skilled professional, experience in the Telecommunications, Exports, Manufacturing, Customer relations and training industry. Familiar with All Microsoft applications. Meticulous in all job functions and excellent at juggling multiple tasks and working under pressure. Broad industry experience, exceptional leadership talented. Technically-savvy with outstanding relationship building, training and presentation skills. Client- focused Sales Representative with many years of providing solutions to customers. Solid understanding of the customer needs.

SKILLS

• Strong verbal communication

• Extremely organized

• Data management

• Conflict resolution

• Self-motivated

• Process implementation

WORK SHITORY

Export Parts Coordinator, 06/2004 to 04/2018

Vertiv Co/Emerson Network Power – Columbus, OH

Facilitate and adhere to all government compliance rules for export of spare parts.

• Initiated two key partnerships which resulted in 90% revenue growth.

• Researched and updated all export rules for shipment of products.

• Obtained documents, clearances, certificates and approvals from foreign clients. Store Planning Analyst, 01/2000 to 01/2003

Bath & Body Works Corporate Office – Columbus, OH

• Analyzed departmental documents for appropriate work for upkeep of all stores.

• Responsible for creative design for prominent.

Facilities Coordinator Engineering, 01/1995 to 01/2000 Ameritech/AT&T – Columbus, OH

• Researched and updated all required materials needed for firm customer outside facilities for service

• Worked directly with outside technicians to achieve desired results for end user.

• Responsible for creative design for outside technicians. Service Representative, 01/1993 to 01/1995

Ameritech/AT&T – Columbus, OH

• Responded to customer concerns with friendly and knowledgeable service.

• Answered customer telephone calls promptly and in an appropriate manner.

• Answered product questions with up-to-date knowledge.

• Coordinated between billing department and customers to resolve problems. Training Instructor, 01/1970 to 01/1993

Ameritech/AT&T – Columbus, OH

Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with Capistrano Unified District regulations and Board of Education goals. EDUCATION

Business Administration,

Franklin University – Columbus, OH

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