IT Technician

Wickus Viljoen

Cell: +27-76-837-**** Email: ****@****.***

Computer Skills

Software: Windows

Office

HTML (Basic)

Hardware: PC Building

Maintenance & Repair

Networking

Employment History

Oct 2015 – Present: Monitor Net

Position: Control Room Senior

Duties: Supervising operators

Dispatching response vehicles to client’s premises Making/receiving calls to/from clients related to their alarm Handling electronic alarm signals received via computer Providing feedback to clients

Handling client complaints

Submitting changes

Achievements:

Promoted from Operator to Dispatcher

Promoted to Senior

Mar 2014 – Jul 2015: Specialised Security Services: Vector Logistics

Position: Security Officer (Senior Stock Checker)

Duties: Checking of inbound and outbound stock

Loss prevention

Reason for leaving: Retrenchment

Apr 2013 - Jan 2014: Elegant Square Global Logistic Solutions: Bausch & Lomb

Position: In-House Operator

Duties: Processing and dispatch of outbound stock

Reason for leaving: Retrenchment

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July 2012 - Jan 2013: V&A Labour Brokers:

Ellies Renewable Energy

Position: Sales Representative (Retail)

Duties: Sale of power- and water-saving products

Reason for leaving: Wanting greater opportunities

Education

Higher Learning: PSIRA Security Certificate: Grade A 2015

Damelin Centurion:

Skills Program in PC Technologies (A+)

NQF4

2013 - 2014

Skills Program in Network Technologies (N+)

NQF4

2013

High School: Impak Onderwysdiens

Grade 12 (Matric)

2011

Personal Information

Age: 25

Languages: Afrikaans, English

Driver’s License: A; B

Own Transport: Yes

Criminal Record: N/A

Residence: Centurion (Pretoria South), Gauteng, South Africa Page 2 of 2

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