Sales Rep

Mary Nguyen

Dynamic, results oriented Business Intelligence Technologist with 11 years of experience building complex and scalable BI solutions.

408-***-**** **************@*****.*** www.linkedin.com/in/mary-nguyen-8080 EXPERIENCE

Senior Systems Developer/Architect,

Analytics

CBR, Cord Blood Registry San Bruno, CA

Cord Blood Registry (CBR) is the wor'd's largest newborn stem cell company

Designed, developed and lead the configuration of OBIEE metadata, Informatica ETL mappings, and OBI DAC Scheduler

Lead the conversion of OBIEE to Tableau reporting platform for Field Sales Rep consumption

Participated in Agile scrum meetings and sprint planning; designed, built, and tested system enhancements and major project releases Interacted with business users (sales, marketing, field operations, & accounting) and analysts/developers (BI, CRM, Web, .NET, & Filemaker) to gather business requirements, translate to technical requirements, and derive technical solutions

Designed and implemented logical and physical data models Developed and maintained SQL queries and stored procedures for use in complex reports using MS SQL Server

Trained and mentored junior systems developers & business analysts Built reports and dashboards for executives, managers, and sales reps Supported ETL nightly batch run, including issue resolutions Provided Tier 3 production support for complex issues/problems Senior Technical Consultant

Perficient San Francisco, CA

Perficient the leading digital transformation consulting firm serving Global 2000 and other large enterprise customers throughout North America

Transformed business requirements into a workable design at the functional and/or technical levels

Developed reports, dashboards, and metadata in OBIEE application to meet business requirements

Prepared and executed test data for component test and other testing stages

Senior Programmer

Accenture San Francisco, CA

Accenture is a leading global professional services company providing a range of strategy, consulting, digital, technology & operations services and solutions

Implemented batch processes using COBOL, SQL, UNIX shell scripts Used waterfall SDLC, created High Level Designs, Detailed Design, and Test Plan documents to meet technical and functional requirements STRENGTHS

Detail-oriented and Fast Learner

Persistent, Determined and Team Player

ACHIEVEMENTS

Combined Field Sales reporting platform

Using OBIEE, BI Connector and Tableau,

successfully merged Field Sales reports into one

common platform (Tableau) allowing for a more

robust and user friendly experience for all Field

Sales Rep

Integrated Tableau reports with

Salesforce CRM

The integration between Tableau and Salesforce

allowed Sales Rep to visualize data right in the

flow of business

Automated complex custom lead scoring

model

This automation allowed for an accurate and

systematic processing of high value leads

SKILLS

OBIEE

MS SQL Server, SQL, T-SQL

Informatica

Data Warehousing

Data Modeling

Tableau Desktop

Tableau Server/Online

BI Connector

Salesforce CRM

Siebel CRM

CERTIFICATES

Salesforce Certified Administrator

ITIL Foundation Certified

Oracle Siebel Certified Consultant

EDUCATION

B.S. Computer Science

Santa Clara University

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