Customer Service Microsoft Office

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Southland Street, Memphis, TN ***** C: 901-***-**** **************@*****.***

Dependable Warehouse Supervisor bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.

18 Years experience in Distribution/Logistics.

WMS to monitor work flow, pick, pack, and stage.

Staff training/development

Consistently meet goals

Timeline management

Maintain Warehouse GMP and SOP for ISO

Compliance

Experienced with SAP

Workday, Kronos

Microsoft Office, Powerpoint

Efficient multi-tasker

Coaching and mentoring

Conflict resolution

Verbal and written communication

Warehouse Supervisor, 04/2017 to Current

Cardinal Health – Olive Branch, MS

Direct and manage warehouse associates to achieve timely distribution and receipt of product and motivate employees to ensure that predetermined productivity and quality standards are achieved. Monitor productivity, adhere to budgetary guidelines, and work to meet Distribution Center objectives and operational goals while maintaining standards pertaining quality. Hold staff accountable for conducting work in a safe manner, ensure that warehouse personnel have safe, efficient equipment to perform distribution functions and provide support for a culture that strives toward continuous improvement in environmental health and safety. Responsible for employee development which details training, coaching, counseling and completion of performance evaluations Responsible for compliance regulations concerning OSHA, DEA, FDA, State, and local authorities; primary facility contact for QRA compliance and initiatives. Maintains the Warehouse and Distribution areas under Good Manufacturing Practices(GMP). Operations Manager, 10/2014 to 04/2017

P S

S

W H

FedEx Ground – Memphis, TN

Monitor employee productivity and optimize procedures to reduce cost. Ensure all information within a facility is collected, stored and reported accurately and timely according to established administrative processes.

Evaluate warehouse associates are following safety procedure and guidelines according FEDEX Ground. Identified inefficiencies and make recommendations for process improvements. Investigate, and or resolve customer service issues, as appropriate. Maintain OSHA regulations in audit trailer edits for inbound and outbound shipments in a timely matter prior to sort and dispatch.

Ramp Agent, 10/2000 to 10/2014

FedEx Express – Memphis, TN

Dispactched aircrafts and or trucks in compliance to OSHA, DOT and FAA standards. Coordinate and check all freight movement for aircraft and or truck departures. Communicate with all level of safety and management daily operational demands. Organize daily schedules to meet freight shipment in a timely manner. Generate reports with Excel and Microsoft Word daily to report productivity of daily activities. Bachelor of Science: Engineering, December 2012

University of Memphis - Memphis, TN

Engineering

LSS Yellow Belt

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C

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