Medical Customer Service
Resume:
Zain Dar
Mobile: 289-***-**** ***********@*****.***
HIGHLIGHT OF QUALIFICATIONS:
Good soldering experience.
Skilled in using digital equipment such as multi-meters, signal generators, spectrum analyzer and Oscilloscopes.
Strong knowledge of principles of electronics, micro-controller, computer, chemistry, biology, Tele-medicine, health, and biomedical engineering.
Experienced in working with Medical equipment, electronic devices, computers, mechanical equipment, power tools and high voltage equipment.
Electronics: digital electronics, electric circuits, PLCS & controls.
Medical: Anatomy & Physiology, Microbiology and Infection Control, Dialysis and Water Treatment, Medical Imaging systems.
Computers: C++, Python, Java, PHP, Internet, Email, MS Office, Software Development, Networking, Windows.
Associate Member of OACETT (Ontario Association of Certified Engineering Technician and Technologist)
SKILLS:
Follow instructions quickly and effectively; work well independently or as part of a team
Detail-oriented with the ability to be very precise and accurate while working under pressure
Analytical problem solver; an efficient trouble-shooter and decision maker
Customer service experience; enjoy working in a culturally diverse environment
Strong written and verbal communication skills, with the ability to relay and receive information in a professional and tactful manner
Fluent in English.
Knowledged on Electrical Safety Standards (EHS)
PROFESSIONAL EXPERIENCE:
Service Technician Sept 2015 – Feb 2017
Smith’s Medical Canada. Markham, Ontario
Troubleshoot, calibrate and test medical equipment on field returns of medical devices.
Perform routine preventative maintenance on medical equipment and fixtures to ensure they are operational before shipment out of the facility.
Evaluate and test new products and deliver detailed feedback to product development team with professional and concise communication.
Entered repair results into system database (Oracle Depot Repair) and packaged units for return to customers in a concise and timely manner. EDUCATION:
Biomedical Engineering Technology Advanced Diploma Jan 2011 – Dec 2013 Centennial College, Toronto, Ontario
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