Technical Support Professional Experience

D.MARY DARTHY

Contact no:814-***-****

Email id :*******************@*****.***

Career objectives

To contribute significantly to the organization, by working in a competitive environment and taking up new challenges through my smart work and dedication while continuing my learning programme.

Career Summary

1Year 9months experience in the field of sourcing as a sourcing lead & technical support

Manage commercial and vendors aspects of the product developments and sourcing projects

Work with team members on conducting general market research in various categories

As well as research into potential vendors, product specification and resources

Manage the vendor approval process for the project and also make the business development plans, coordinate the vendors.

Negotiate the agreements and their related duties

Knowledge in marketing side

Good knowledge in programming

Prior experience in E-Commerce domain

Ability to provide technical leadership, mentoring, guidance to direct reports, invoice verification and vendor management

Coordinate with the team, assign tasks and monitoring the offshore development

Excellent team member possessing good communication and interpersonal skills.

Qualification Education

Bachelor’s degree of engineering in the branch of Computer Science And Engineering at Maharaja Institute Of Technology with an aggregate of 82%(2015).

Passed out 12th in 2011 with 75%

Passed out 10th in 2009 with 86%

Professional Skils

Programming Languages : Java, C, C++

Operating System : Windows Family

Database : MYSQL

Web Technology : HTML, XML

Professional experience

Working as a Sourcing Lead Cum Technical assist in Avathar Group of Concern,

Coimbatore from July 2016 to till date.

Responsibilities

V Store is an online shopping application which is a kind of e-commerce website, where the customer can view and purchase the products through online

Manage vendors and their requirements, coordinate to the team members

Conduct Vendor analysis and manage the overall vendors qualification process and develop.

Create sourcing plans, request for the proposal and manage the vendor approval process for the project

Maintaining the product quality, quantity and fix the cost of that product and also launch a new products

Maintain the Ecommerce website and ensure all the products, price up to date for the particular product

Work together with the accounts team, Handling the internal and external fulfillment based on the business needs

Handling the agreement related duties, working together with the technical team

Develop and manage budgets for marketing operation and technology maintain the profit targets

Manage vendoragreementsand their related process.

Direct interaction with the sales team for information gathering and issue resolution

Develop long and short term strategist and tactics for growth

Price finalization and validation

New Vendor Identification, Development & Evaluation at periodic intervals

Co-ordination regarding invoicing, payment realization and regularization

An effective communicator with excellent relationship building & interpersonal skills

Assist day to day product maintenance and report to the management

Technical Responsibilities

Work together with software development team and Monitoring the activities of the development team.

Maintain the website and ensure all products, price

Coordinate all website activities

Integrating the Vendor Products in Seller panel.

Setting up Category and price list in admin panel

Closely engaged in Development team.

Informing developmental activities to client.

Explaining how to integrate the products in Seller panel to Vendors.

Sending reports on daily, weekly basis through company prescribed format.

Core qualification

Relationship building

Communication

Strategic business planning

Marketgrowth

Vendor support

Technical support

Personal Dossier

Date of Birth :7th june1993

Nationality : Indian

Father name :D.Devasagayam

Mother Tongue : Tamil

Languages Known : English, Hindi

Age :24

Gender :Female

Marital Status : Single

Address : 52,Nandha Nagar,

Singanallur,

Coimbatore -641005

Decalaration

I hereby declare that the information furnished above is true to the best of my knowledge.

Place :Coimbatore

Date : [MARY DARTHY.D]

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